Food Runner/Server Assistant-Jaja

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $12.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
employee discount

Job Description

Jaja is a celebrated restaurant in Cleveland specializing in Western Mediterranean (Med-West) cuisine, brought to life by the talented Executive Chef Logan Abbe. Chef Abbe, a Cleveland native and Cleveland Magazine's 2022 Best Local Chef, brings extensive culinary expertise garnered from his work at notable venues such as The Last Page, Sawyer's, and The Greenhouse Tavern. Under his leadership, Jaja reinterprets Mediterranean flavors with inventive, shareable dishes, creating a memorable dining experience. Set within a stunning jewel-box rooftop dining room, Jaja offers an energetic, transportive, and welcoming ambiance that appeals to guests seeking an exceptional culinary journey. Their reimagined beverage program complements the menu perfectly, marking an exciting chapter for one of Cleveland's most distinctive dining spots.

We are currently seeking a dedicated Food Runner/Service Assistant (SA) to join our team. This role is highly visible and pivotal to the smooth operation of our venue. As a Food Runner/SA, you will act as an ambassador for our guests, ensuring that the atmosphere remains lively while continuously meeting and exceeding guest expectations. This position requires a strong alignment with our core values: Par Excellence, Esprit de Corps, and Of Service. Your commitment to excellence, professionalism, teamwork, and sincere service will be key to your success. This role demands flexibility as you will be working nights, weekends, and holidays based on business needs. You will be responsible for supporting our service team through various tasks, including pre-bussing, bussing, stocking, running food and beverages, and maintaining cleanliness and organization in the dining room and service areas. This full-time or part-time position offers a competitive hourly wage of $10.00 to $12.00, plus tips, along with comprehensive benefits. Harbor Bay Hospitality, the parent company, along with JJJ Hospitality, proudly promotes diversity and inclusion within the workplace, ensuring a welcoming environment for all employees.

Job Requirements

  • Must be 16 or older
  • experience in a food service role is a plus
  • knowledge of various food-service styles is a plus
  • exceptional interpersonal communication skills
  • ability to maintain composure under pressure and remain calm and courteous in difficult situations
  • required to work nights, weekends, and/or holidays as business demands
  • ability to work flexible hours as required

Job Qualifications

  • Must be 16 or older
  • experience in a food service role is a plus
  • knowledge of various food-service styles is a plus
  • exceptional interpersonal communication skills
  • ability to maintain composure under pressure and remain calm and courteous in difficult situations
  • ability to work nights, weekends, and holidays
  • ability to work flexible hours as required

Job Duties

  • Champion lateral service
  • learn continuously
  • own the individual guest experience
  • set the next shift up for success
  • deliver perfectly clean tables and floors
  • support service team by pre bussing, bussing, stocking, running food and beverages
  • assist in cleanliness and organization of dining room, bathrooms, and service areas

Job Criteria

Experience

Entry Level (1-2 years)


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