Job Overview
Employment Type
Full-time
Benefits
competitive rates
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Career growth opportunities
work within a luxury hospitality brand
Job Description
The Global Ambassador Hotel is a distinguished Michelin Key luxury property located in the heart of Phoenix. Renowned for its exceptional service and innovative approach to hospitality, the hotel combines sophisticated elegance with a vibrant community atmosphere. It stands as a beacon of urban hospitality, delivering a unique and refined guest experience that sets new standards for luxury and comfort. Guests at The Global Ambassador are treated to exquisite service, luxurious amenities, and an ambiance that ensures an extraordinary stay every time. The hotel prides itself on its dedicated team of professionals committed to redefining the hospitality landscape in Phoenix... Show More
Job Requirements
- high school diploma or equivalent preferred
- prior experience in restaurant or hospitality industry preferred
- excellent communication skills
- ability to maintain physical stamina during shifts standing and lifting
- ability to work flexible hours including weekends and holidays
- legal eligibility to work in the United States
- ability to follow safety and cleanliness standards
- team player attitude with strong guest service orientation
Job Qualifications
- prior restaurant experience preferred
- ability to speak, read, write and understand the primary language(s) used in the workplace
- great personality and desire to serve guests
- enjoy working as part of a team
- able to work standing position for long periods up to 8 hours
- able to safely lift and maneuver trays of food frequently weighing up to 20 to 25 pounds
- maintain neat, clean and well-groomed appearance per TGA standards
- follow safety procedures closely
- availability to work on holidays and/or weekends
Job Duties
- assist servers and bartenders and run food to tables
- clear and reset tables after guests leave
- take tableware to dish-room and place silverware, dishes, glassware, etc. in appropriate areas for washing
- promptly clean tabletops, chairs, and booths and check the floor and clean as required
- reset and arrange tabletop
- obtain service area assignment at the beginning of each shift
- promptly greet guests as they are seated and bring bread, butter and water to table
- respond appropriately to guest requests
- communicate guest requests to server as needed
- communicate with server and hostess to assure efficient seating, table utilization, and customer service
- prep service inventory, cut butter and fill ramekins, clean trash cans, bus tubs for bars, and fill ice bins
- ensure spills are cleaned up quickly with as little disturbance to the guest as possible
- assist server with food delivery, removing used tableware between courses, and providing tableware for next course during peak periods and large parties
- thank guests as they are leaving
- fill in as needed to ensure smooth and efficient operation of the restaurant as directed by manager or supervisor
Job Location
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