Food Runner|Part Time|Worcester Red Sox (Polar Park)

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $15.00

Benefits

401(k) savings plan

401(k) matching

tip eligible

Job Description

The hiring establishment is a dynamic and customer-focused restaurant that places a strong emphasis on delivering exceptional dining experiences. This establishment prioritizes teamwork, efficiency, and customer satisfaction to ensure every guest leaves with a memorable impression. Dedicated to quality and service, the restaurant thrives in a fast-paced environment where attention to detail and effective communication are key. Employing a supportive work culture, the restaurant values its staff and offers opportunities for growth within the hospitality industry.

The role available is that of a Food Runner, a pivotal member of the restaurant team responsible for the quick, accurate, and organized delivery of food from the kitchen to the customers' tables. This is a part-time position with an hourly rate of $15.00, and it is tip eligible, allowing employees to supplement their income. The Food Runner facilitates smooth communication between kitchen staff and servers to enhance overall service efficiency and guest satisfaction. They act as the essential link that keeps the dining experience flowing seamlessly.

In this capacity, the Food Runner ensures that each dish is delivered expediently and correctly, guaranteeing the meals meet quality and presentation standards before reaching patrons. By coordinating closely with both chefs and servers, the Food Runner maintains the pace and integrity of service, ensuring that meals reach the tables while still fresh and hot. Beyond food transportation, this role involves assisting with clearing tables, resetting them for new guests, and maintaining tidiness within the dining area. Personable and attentive, the Food Runner also engages with customers to answer basic questions about menu items and address any immediate needs or concerns promptly and politely.

This position encourages flexibility, teamwork, and a proactive approach to dealing with the varying demands of a bustling restaurant environment. Part-time employees are eligible for benefits including a 401(k) savings plan and matching contributions, enhancing the overall compensation package. The opportunity remains open until May 29, 2026, inviting applications from motivated individuals who are passionate about hospitality and eager to contribute to a positive dining atmosphere. This role is ideal for those looking to develop their skills in the food service industry and gain experience working collaboratively under fast-paced, event-driven conditions.

Job Requirements

High school diploma or equivalent preferred
three or more months' experience in food service industry preferred
ability to stand, walk, and carry trays for extended periods
clear communication skills
ability to work collaboratively in a fast-paced environment
flexibility to adapt to changes
customer service orientation
physical stamina for extended periods of activity

Job Qualifications

Ability to stand, walk, and carry trays for extended periods
clear communication with both kitchen and serving staff, as well as customers
efficient in managing multiple tasks and orders simultaneously
ensure accuracy in food orders and quality control
friendly and approachable demeanor when interacting with customers
ability to work collaboratively with a diverse team in a fast-paced environment
flexibility to handle unexpected situations and changes in priorities
high school diploma or equivalent preferred
three or more months' experience in food service industry preferred
ability to work in a team-oriented, fast-paced, event-driven environment

Job Duties

Transport dishes from the kitchen to the appropriate tables in a timely and organized manner, ensuring that orders are accurately delivered
collaborate with kitchen and serving staff to maintain clear communication about order statuses, special requests, and any other relevant information
coordinate with the kitchen team to ensure that all components of a meal are ready for delivery simultaneously, maintaining the overall flow of service
inspect dishes for accuracy, presentation, and overall quality before delivering them to customers
report any discrepancies or issues to the appropriate personnel
provide excellent customer service by being attentive to customers' needs, answering questions, and addressing concerns in a professional and friendly manner
assist in clearing empty plates and utensils from tables, resetting them for new diners, and maintaining overall cleanliness in the dining area
collaborate with servers, chefs, and other restaurant staff to create a positive and efficient work environment
familiarize yourself with the menu to accurately describe dishes and assist customers with inquiries