Food Runner/Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.50 - $15.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Equal opportunity employer

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across its diverse portfolio of brands. Among its flagship brands is Westin, a hotel chain dedicated to empowering guests to enhance their well-being and enjoy a rejuvenating stay. Westin's mission is to become the preeminent wellness brand in hospitality, emphasizing a holistic approach to health and comfort that resonates with modern travelers seeking balance and vitality during their journeys. Marriott International fosters an inclusive work environment that values diverse backgrounds, talents, and experiences, fostering a culture of respect and equal opportunity for all employees. They actively promote non-discrimination and strive to create safe, collaborative workplaces where associates can thrive.

The Guest Service Support Expert role at Westin is integral to ensuring that food and beverage services operate smoothly while creating memorable guest experiences. This position goes beyond typical food service duties; it is about crafting a unique environment where guests feel valued and cared for throughout their stay. Guest Service Support Experts take initiative to support various aspects of food and beverage operations, including setting tables, assisting the kitchen team, cleaning and replenishing work areas, and ensuring that protocols around safety and quality are rigorously followed. This role requires a proactive attitude and a hands-on approach, often involving physical activities such as standing or walking for extended periods, moving objects, and maintaining cleanliness in potentially challenging environments.

Success in this position demands professionalism in appearance and communication, adherence to company policies, and a strong commitment to maintaining the highest standards of service. Prospective team members should be prepared to work collaboratively within a dynamic environment and embrace the brand's wellness philosophy not only by supporting guests but by also incorporating well-being practices into their own lives. This role is perfect for candidates passionate about hospitality, wellness, and delivering service excellence.

While no prior supervisory experience is required, familiarity with food and beverage service is preferred though not mandatory. The role welcomes candidates with a high school diploma or GED equivalent and encourages individuals seeking to build a career in hospitality to apply. Marriott International values all associates equally, ensuring that every team member has access to opportunities for growth and development. Being part of the Westin team means joining a supportive global network of professionals dedicated to enhancing guest well-being and personal success.

Job Requirements

  • High school diploma or GED equivalent
  • no related work experience required
  • no supervisory experience
  • ability to stand, sit or walk for extended periods
  • ability to lift and move objects up to 25 pounds without assistance and up to 50 pounds with assistance
  • ability to follow company policies and safety standards
  • maintain professional appearance and communication

Job Qualifications

  • High school diploma or GED equivalent
  • previous experience in food and beverage environment preferred
  • ability to work while standing, sitting or walking for extended periods
  • strong communication and interpersonal skills
  • commitment to high standards of quality and safety
  • proactive and hands-on approach to job duties
  • ability to work in a team-oriented environment

Job Duties

  • Set tables with attention to detail and cleanliness
  • assist kitchen staff with operational support tasks
  • clean work areas and replenish supplies promptly
  • follow safety protocols and company policies
  • maintain professional appearance and communication
  • physically manage tasks including lifting and moving items
  • provide exceptional service to ensure a memorable guest experience

Job Criteria

Experience

No experience required


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