Food Runner/Busser

Little Elm, TX, USA|

Job Overview

Job Description

This establishment is a vibrant and fast-paced restaurant dedicated to delivering exceptional dining experiences to its guests. Known for its commitment to quality, teamwork, and customer satisfaction, the restaurant thrives on creating a welcoming atmosphere where guests can enjoy delicious meals served with impeccable service. The team here values efficiency, communication, and a strong work ethic to ensure each guest leaves happy and eager to return. As a food runner and busser, you will play a critical role in supporting both the front of house and back of house operations, acting as the essential link between the kitchen staff and our guests.

The food runner position is dynamic and requires constant movement to ensure the smooth transit of dishes from the kitchen to dining tables. You will be responsible for finishing plates in the kitchen, running food to guests swiftly and accurately, and verbally describing each dish as it is presented. Handling special requests and promptly communicating guest needs to the kitchen or servers is also essential for maintaining excellent guest satisfaction. Meanwhile, in the busser role, you will set the stage for exceptional service by preparing and clearing tables efficiently, assisting servers with side tasks, and attending to guests' needs throughout their dining experience. This role is perfect for candidates who thrive in a fast-paced environment, are eager to develop multitasking skills, and enjoy being part of a team-oriented workplace.

This position not only offers the opportunity to gain valuable experience in restaurant operations but also provides room for growth. With the right attitude, dedication, and experience, individuals in this role may advance to more senior positions such as becoming a server. The restaurant fosters an environment where continuous learning and professional development are encouraged, making it an excellent place for career progression within the hospitality industry. Employment is typically full-time or part-time, depending on availability, with competitive pay reflective of the fast-paced and demanding nature of the job. Overall, this role is ideal for energetic, reliable individuals who are passionate about food service and customer care, and who enjoy working collaboratively in a busy restaurant setting.

Job Requirements

high school diploma or equivalent
prior food service experience preferred
ability to stand and walk for extended periods
ability to communicate effectively
availability to work flexible hours including nights, weekends, and holidays
ability to carry trays and serve food safely

Job Qualifications

You should be a team player and enjoy working at a fast pace
If you're not already, you'll become a multitasking pro
With experience and a great attitude, this role could lead to more opportunities, like becoming a server

Job Duties

As the food runner, you are the lynch pin between the kitchen and guests, you'll be in constant motion ensuring plates are finished in the kitchen and food is delivered quickly and accurately to guests
You'll describe the food being presented and handle or communicate guest requests as they come up
As busser, you set the stage for service: setting & clearing tables, assisting servers and attending to customers' needs
Read tickets, finish plates and run food or delegate to a team member
Describe dish being dropped at the guest's table and ensure they are satisfied before returning to the kitchen
Retrieve any items guests may need to accompany their meal
Assist servers in side work during down times
Be sure station is set with all items needed by both the BOH and the FOH
Maintain a clean workstation