Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.02
Benefits
Competitive hourly wage plus tips
Opportunities for career advancement
employee discounts on dining and resort amenities
Health Insurance
Paid Time Off
401(k) retirement plan
Supportive and inclusive work environment
Job Description
Solage, located in the picturesque Napa Valley town of Calistoga, is a distinguished resort that embodies the spirit and charm of its hometown, known for bubbling natural hot springs and exceptional weather. Calistoga has evolved over the past century into a premier destination for wine enthusiasts, food lovers, and wellness seekers who appreciate the finer things in life. Solage captures this essence beautifully, offering guests a place to unwind after a day in the vineyards with a glass of fine wine or a craft cocktail. As part of the Auberge Resorts Collection, Solage prides itself on delivering a crafted approach... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Ability to work flexible hours including weekends and holidays
- Strong communication skills
- Ability to stand and walk for extended periods
- Ability to work in a fast-paced environment
- Commitment to providing excellent customer service
Job Qualifications
- Prior experience in customer service or a similar role, in a luxury setting, is preferred
- Ability to work a flexible schedule, including weekends and holidays, according to department needs
- Ability to communicate in English
Job Duties
- Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes
- Ensure that all orders are completed accurately, in time, and with the correct priority
- Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges
- Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner
- Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
- Operate, maintain and properly clean all restaurant equipment and fittings
- Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with guests upon delivery of dishes and ensure they have everything they need, as needed
Job Location
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