Tahoe Mountain Club logo

FOOD RUNNER - PJs

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program

Job Description

The hiring establishment is a well-regarded dining club known for its commitment to excellence in service and its warm, welcoming atmosphere for members and guests. This exclusive club prides itself on providing a superior culinary experience by employing a dedicated team that ensures seamless operations both front of house and back of house. The club not only values quality dining but also emphasizes teamwork, professionalism, and member satisfaction, creating an environment where every staff member plays a crucial role in delivering an outstanding guest experience. As a leader in the hospitality industry, the club provides ongoing training and development for its employees, ensuring they meet high standards and grow in their roles.

The role available is for a Food Runner, a pivotal position within the club's food and beverage team. The Food Runner acts as a vital link between the kitchen and the dining area, assisting both front of house and back of house staff to deliver impeccable service. Responsibilities include various essential side work such as polishing glassware and silverware, folding napkins, bussing tables, and expediting food from the kitchen to the appropriate tables. The Food Runner must exhibit reliability, arriving on time, properly groomed, and ready to support the team throughout their shift.

This position demands a proactive and friendly attitude, fostering a warm, interactive service atmosphere and supporting coworkers to achieve common goals. With an emphasis on adhering to company policies and safety protocols, the Food Runner contributes to maintaining a clean and organized work environment by ensuring wait stations and buffet areas are well stocked and set up correctly. The role also requires knowledge of the menu, table numbers, and seating arrangements to assist with reserving and setting tables properly.

Effective communication skills and the ability to work harmoniously with servers, bartenders, and kitchen staff are crucial. The Food Runner aids in delivering food and drinks promptly, making sure that items are garnished and presented correctly, and that the correct silverware and dishes are provided for each guest. Additional responsibilities include assisting in cleaning and resetting tables quickly for the next seating and managing glassware according to proper cleaning protocols.

While no supervisory duties are expected, this role plays a vital supportive part in daily restaurant operations and special events. The position may also involve moving furniture to accommodate the needs of the dining area, attending staff meetings to stay informed of updates, and performing various tasks as required to support the team in this dynamic and fast-paced environment.

This is an excellent opportunity for individuals seeking to build their experience in the restaurant industry, particularly those who enjoy working in a team-oriented culture with a focus on quality service. Previous restaurant experience is preferred but not mandatory. The club values employees who demonstrate professionalism, reliable attendance, and a commitment to maintaining the club's high standards. The position requires the completion of several certifications and training sessions within the first month of employment, including SERVsafe Certification and harassment prevention training, among others. Physical stamina and the ability to handle the physical demands of the role, such as standing for long periods and lifting up to 50 pounds, are also essential. Overall, the Food Runner role is integral to supporting the club's mission to provide a superior dining experience through outstanding teamwork and service excellence.

Job Requirements

  • Previous restaurant experience preferred but not required
  • ability to read and speak English
  • must be able to work as part of a team
  • must display professional demeanor and communicate professionally
  • completion of required trainings and certifications within 30 days of hire
  • must be at least 18 years of age
  • ability to stand for extended periods of time
  • ability to lift and carry up to 50 pounds
  • ability to bend stoop and reach overhead

Job Qualifications

  • Ability to read and speak English
  • must be able to work as part of a team and maintain open communication with managers and fellow co-workers
  • must display professional demeanor and communicate in professional language
  • previous restaurant experience preferred but not required
  • must complete SERVsafe Certification
  • must complete harassment prevention training workplace violence prevention heat illness prevention and all other required onboarding checklists orientations and policy acknowledgements within the first 30 days of hire
  • must be at least 18 years of age

Job Duties

  • Arrives on time dressed and groomed properly and checks in with servers and management at daily lineup
  • maintains a clean and pressed uniform throughout shift
  • maintains a warm friendly and interactive service atmosphere
  • supports all co-workers and treats them with dignity and respect
  • follows all company and safety and security policies and procedures and reports any maintenance problems safety hazards accidents or injuries to restaurant manager
  • develops familiarity with menus and with outlet's rules of service
  • provides immediate and timely service to members and their guests
  • performs all daily assigned side work and ensures wait stations expediter station and express menu buffet station are clean properly set up and stocked and that all items needed for service are at hand polished silverware polished glassware condiment caddies extra garnishes napkins etc
  • assists servers and bartenders with side work ranging from polishing glasses and silverware to folding napkins
  • knows table numbers and seat numbers for each corresponding table sets tables according to reservations
  • serves bread and water to tables refilling when needed being careful not to disturb the guests
  • assists servers by delivering drinks from the bar and serving food from the kitchen expediting food from the kitchen ensuring that all dishes are being garnished and sent out correctly that the tables have the correct silverware and dishes and that each dish is placed at the correct seat
  • cleans tables removes soiled dishes silverware and glassware off the tables and resets them for the next seating
  • knows proper glassware cleaning protocol distributes dirty glassware to appropriate cleaning station collects clean glassware from kitchen
  • may be asked to staff the buffet express menu station
  • assists with moving indoor outdoor furniture to accommodate restaurant needs
  • attends staff meetings

Job Criteria

Experience

Entry Level (1-2 years)


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