Food Runner or Barback

Gaylord Rockies Resort & Convention Center is a premier hospitality destination located in Aurora, Colorado. Known for its magnificent architecture, expansive meeting facilities, and exceptional guest services, the resort offers a unique experience combined with the renowned hospitality expertise of Marriott International. This full-service resort caters to both leisure and business travelers, providing extensive dining options, state-of-the-art conference venues, and a range of recreational amenities. As part of the Marriott portfolio, Gaylord Hotels are committed to delivering extraordinary experiences that bring people together through innovative services and heartfelt interactions. The resort thrives on diversity, inclusion, and fostering a welcoming environment for both guests and employees alike.

The position of Guest Service Expert at Gaylord Rockies Resort & Convention Center is a full-time, non-management role designed for individuals passionate about creating memorable dining and hospitality experiences. This role goes beyond merely serving food; it emphasizes delivering a comprehensive guest experience that combines attentive service with a welcoming atmosphere. Guest Service Experts take initiative in offering a variety of services aimed at enhancing guest satisfaction, from setting tables and assisting in the kitchen to cleaning work areas and replenishing supplies. The role demands physical stamina as associates are required to be on their feet, move around the property, lift and handle objects weighing up to 50 pounds, and perform tasks necessitating bending, stretching, and moderate physical exertion.

Key responsibilities include adhering to company policies and procedures, maintaining quality standards, and ensuring professional appearance and communication at all times. Guest Service Experts contribute significantly to the smooth functioning of the resort by fostering a safe and productive work environment and engaging actively in varied tasks to support overall operations. The pay rate for this position is $21.75 per hour, with eligibility for tips, adding an attractive earning potential.

Marriott International is celebrated for its dedication to equal opportunity employment, diversity, and inclusion, which are integral to the workplace culture at Gaylord Rockies Resort. Employees are encouraged to bring their unique talents and creativity to the job, contributing to an environment that values learning, professional growth, and community. The company offers a comprehensive benefits package aimed at supporting employees and their families, enhancing personal wellness, and enabling career advancement. Among the perks for this role are free lunch and free parking, which add value to the working experience.

Joining Gaylord Rockies Resort & Convention Center means becoming part of a dynamic team known as STARs—creative, entrepreneurial individuals who take pride in providing thoughtful and heartfelt service to every guest. This role offers endless opportunities for career development beyond traditional hotel roles, inviting employees to fulfill their purpose and become their best selves within a global network under Marriott International’s guidance. For those seeking a meaningful role in hospitality with competitive pay, excellent benefits, and a supportive culture, the Guest Service Expert position at Gaylord Rockies Resort represents an outstanding opportunity to grow, contribute, and thrive.