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Food Runner - Marshall Chili's

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.00 - $13.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
growth opportunities
Great team atmosphere and culture
Fast hiring process

Job Description

Chili's Grill & Bar, founded in Dallas, Texas in 1975, has become a pioneering force in the casual dining industry, known for its iconic Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. Over nearly five decades, Chili's has built a reputation grounded in exceptional service, warm hospitality, and a strong commitment to community engagement. The brand has expanded nationwide and internationally, continuously maintaining its mission to provide a welcoming environment where every guest feels like family. This hospitality-driven ethos extends not only to guests but also to team members, fostering a collaborative and enjoyable workplace culture. As a well-established casual dining chain, Chili's offers numerous career growth opportunities, an inclusive atmosphere, and flexible scheduling options that accommodate diverse lifestyles and preferences.

The Food Runner role at Chili's Marshall location in Texas is an essential position designed to enrich the guest dining experience through enthusiasm, efficient service, and a passion for food and beverages. Food Runners at Chili's act as the pivotal link between the kitchen staff and the guests, ensuring timely delivery of food orders while maintaining an energetic and friendly demeanor. The role is crucial to upholding the restaurant's high standards of hospitality by assisting in creating memorable, personalized interactions with guests. New hires are welcomed into a dynamic team environment that values collaboration and mutual support, often serving as the first stepping stone for those aspiring to advance their careers within the restaurant industry, particularly toward becoming servers. This position offers flexible part-time or full-time schedules, making it suitable for a variety of candidates, from students seeking part-time work to individuals aiming for full-time employment.

Chili's Food Runners play a multifaceted role that goes beyond simple food delivery. They are responsible for maintaining cleanliness at dining tables through pre-bussing, which involves clearing empty glasses, plates, utensils, and other debris to enhance the overall dining environment. The position requires strong team collaboration to ensure guest satisfaction, including active communication with servers, kitchen staff, and hosts to promptly address guest requests or concerns. Candidates are expected to work some weekends, holidays, and weekday shifts as needed, emphasizing flexibility and reliability. Those with excellent interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced, high-volume setting will find this role rewarding and full of growth potential. Chili's ensures a fast hiring process and supports career development, encouraging employees to show their fun personalities to connect authentically with guests and team members alike.

Job Requirements

  • Must be available to work some weekends, weekdays, and holidays as needed
  • Prior experience in food service is a plus
  • Ability to communicate effectively with Guests and Team Members
  • Ability to work in a fast-paced, high-volume environment
  • Positive attitude and strong work ethic

Job Qualifications

  • Great attitude and approach to Guests and Team Members
  • Ability to think and act quickly in a fast-paced, high-volume environment
  • Provides a customized experience for every Guest
  • Prior experience a plus

Job Duties

  • Provide hospitable and customized service to each of our Guests
  • Improve the Guest experience by interacting, connecting, and ensuring needs are met
  • Keep the tables free of dirty dishes through pre-bussing any empty glassware, debris, empty bottles, plate ware, silverware, ect
  • Partner with other Team Members to ensure Guest satisfaction
  • Must be available to work some weekends, weekdays, and holidays as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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