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Food Runner - Leominster Chili's

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.25 - $17.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
growth opportunities
team atmosphere
career advancement
employee discounts
Paid Time Off
Training and Development

Job Description

Chili's Grill & Bar, located at 42 Orchard Hill Park Dr, Leominster, MA 01453, is a prominent brand in the casual dining industry known for its vibrant atmosphere and delicious offerings such as Big Mouth burgers, house smoked ribs, fajitas, and hand-shaken margaritas. Founded in Dallas, Texas in 1975, Chili's has grown into a national favorite, bringing guests an inviting dining experience steeped in hospitality and exceptional service. The brand prides itself on creating a warm and welcoming environment for guests while providing opportunities for team members to grow their careers and thrive in a supportive culture.

We are currently seeking enthusiastic Food Runners to join our Leominster location. This role is ideal for individuals who are passionate about food, beverages, and delivering exceptional guest experiences. Food Runners at Chili's serve as crucial team members by ensuring that guests receive their meals promptly and with the highest level of hospitality. They contribute significantly to seamless restaurant operations by connecting with guests and assisting servers in making dining experiences memorable. This position is designed to fast-track motivated individuals toward server roles, offering excellent growth opportunities within the company.

The Food Runner role is flexible, with part-time and full-time schedules available to fit a variety of lifestyles. Our hiring process is streamlined to quickly bring motivated individuals on board so they can start making an impact immediately. Working as a Food Runner not only involves delivering food but also engaging guests with a positive attitude and a fun personality that enhances the overall atmosphere. Successful candidates will be adept at working in a fast-paced, high-volume environment, and capable of multitasking efficiently while maintaining a pleasant demeanor.

At Chili’s Leominster, teamwork and culture are paramount. Food Runners work closely with servers and other team members to ensure that guests’ needs are met and their dining experience is outstanding. Responsibilities include pre-bussing tables by clearing empty plateware, silverware, glassware, and debris, as well as offering customized and attentive service to guests. Availability for some weekends, weekdays, and holidays is essential to support varying business needs.

This position offers an excellent entry point into the hospitality industry with the potential for career advancement. Candidates with prior experience in a restaurant or hospitality environment are preferred but not required. Above all, the ideal Food Runner will have a great attitude, be quick on their feet, and genuinely care about making every guest feel special through personalized service.

Job Requirements

  • Must be at least 18 years old
  • Ability to stand and walk for extended periods
  • Strong customer service orientation
  • Ability to lift up to 25 pounds
  • Flexible availability including nights, weekends, and holidays
  • Good communication skills
  • Positive attitude and team-oriented mindset

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or hospitality is a plus
  • Ability to work in a fast-paced, high-volume environment
  • Strong communication and interpersonal skills
  • Demonstrated enthusiasm for food and beverage industry
  • Ability to work a flexible schedule including weekends and holidays

Job Duties

  • Provide hospitable and customized service to each of our guests
  • Improve the guest experience by interacting, connecting, and ensuring needs are met
  • Keep the tables free of dirty dishes through pre-bussing any empty glassware, debris, empty bottles, plate ware, silverware, etc
  • Partner with other team members to ensure guest satisfaction
  • Must be available to work some weekends, weekdays, and holidays as needed

Job Criteria

Experience

Entry Level (1-2 years)


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