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Food Runner - Lancaster Chili's

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $16.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

flexible schedule
growth opportunities
Team atmosphere and culture
Paid Time Off
Employee Discounts
Training and Development

Job Description

Chili's is a well-established casual dining restaurant chain founded in 1975 in Dallas, Texas. Known for its bold flavors and welcoming atmosphere, Chili's has become a staple in the American dining scene, offering a variety of menu options such as Big Mouth Burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. The company prides itself on a legacy rooted in excellent service, genuine hospitality, and a commitment to giving back to the communities it serves. With decades of experience in the casual dining industry, Chili's emphasizes creating memorable experiences for every guest through its vibrant team culture and dedication to high-quality food and beverage offerings. The Lancaster, TX location at 530 N I-35 E is currently seeking passionate individuals to join their team as Food Runners, a vital position that supports the front-of-house service and contributes significantly to guest satisfaction.

The role of Food Runner at Chili's Lancaster involves creating an exceptional dining experience by effectively supporting servers and engaging with guests. Food Runners act as the link between the kitchen and the guests, ensuring food is delivered promptly and accurately while maintaining a friendly and hospitable demeanor. This position offers a flexible work schedule, including part-time and full-time opportunities, with a focus on quick hiring and growth potential for those who wish to advance into server roles. Food Runners must enjoy working in a fast-paced environment and understand that great food must be paired with great hospitality. As such, candidates are expected to have a positive attitude, the ability to connect with guests and team members, and dedication to outstanding service.

The responsibilities include pre-bussing tables, clearing empty glasses and dishes to maintain cleanliness, and partnering with team members to ensure guests’ needs are consistently met. This role requires availability for some weekends, holidays, and weekdays to maintain smooth restaurant operations during peak times. Chili's values team players who bring enthusiasm and fun to the work environment, making every guest feel special through personalized service. Prior experience is considered a plus but not mandatory, as Chili's is committed to training and developing talents who demonstrate a strong work ethic and eagerness to learn. This position not only helps improve the guest experience but also serves as a stepping stone for team members aiming to grow within the restaurant industry.

Job Requirements

  • Must be available to work some weekends, weekdays, and holidays as needed
  • Ability to work in a fast-paced, high-volume environment
  • Good communication skills
  • Ability to work well with others
  • Positive attitude

Job Qualifications

  • Great attitude and approach to guests and team members
  • Thinks and acts quickly in a fast-paced, high-volume environment
  • Provides a customized experience for every guest
  • Prior experience a plus

Job Duties

  • Provide hospitable and customized service to each of our guests
  • Improve the guest experience by interacting, connecting, and ensuring needs are met
  • Keep the tables free of dirty dishes through pre-bussing any empty glassware, debris, empty bottles, plate ware, silverware, ect
  • Partner with other team members to ensure guest satisfaction
  • Must be available to work some weekends, weekdays, and holidays as needed

Job Criteria

Experience

Entry Level (1-2 years)


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