Food Runner - Chop House

Wind Creek Bethlehem is a premier casino and resort destination located in Bethlehem, Pennsylvania, known for its vibrant entertainment options, luxury accommodations, and exceptional customer service. As a leading name in the hospitality and gaming industry, Wind Creek Bethlehem offers guests an unforgettable experience that blends fine dining, world-class gaming, and lively entertainment. The establishment prides itself on maintaining high standards of professionalism, safety, and guest satisfaction, making it a sought-after destination for both visitors and hospitality professionals alike.

The Food Runner position within the Chop House Restaurant plays a vital role in enhancing the dining experience for guests. This role primarily involves setting up and carrying food trays, organizing plates, and delivering food promptly from the kitchen to the guests while ensuring accuracy and customer satisfaction. The Food Runner assists servers, completes side work, and maintains cleanliness in the restaurant, adhering to the policies, practices, and procedures set by the department and Wind Creek Bethlehem. Emphasizing hospitality excellence, the Food Runner must be adept at explaining menu items and providing superior customer service while performing tasks in a fast-paced, high-volume fine dining environment.

This is a full-time position requiring punctuality, proper uniform adherence, and strong interpersonal skills to interact effectively with guests and team members. The role demands physical stamina to withstand prolonged standing and carrying food trays, as well as the ability to work varied shifts, including weekends and holidays. Ideal candidates will have at least one year of experience in a comparable position within fine dining or high-volume food and beverage establishments and possess foundational food and service knowledge along with the ability to follow directions with minimal supervision. The Food Runner at Chop House also must comply with the Pennsylvania Gaming Control Board regulations, including obtaining any necessary licenses.

Working at Wind Creek Bethlehem offers employees a chance to grow within a dynamic hospitality environment focused on guest satisfaction and team collaboration. The Food Runner position is crucial in supporting efficient restaurant operations, ensuring that every guest’s dining experience is seamless and enjoyable. Those who excel in this role will demonstrate positivity, professionalism, and the ability to maintain composure in a busy setting while upholding company standards and safety procedures.