Food Runner / Busser

Gangnam BBQ is a vibrant and dynamic dining establishment located at 283031800 Skibo Rd Ste 300, Fayetteville, NC 28303, USA. Specializing in authentic Korean cuisine, including Korean BBQ, hotpot, and sushi, Gangnam BBQ offers a unique and flavorful dining experience that emphasizes quality, freshness, and customer satisfaction. Known for our motto, 'Extra Roll, No Extra Toll,' we pride ourselves on delivering exceptional meals without hidden fees, ensuring every guest leaves delighted and eager to return. The restaurant focuses on a hands-on dining experience where guests can grill their own food at the table, enjoy tailor-made hotpots, and savor fresh sushi paired with an array of beverages such as flavored soju, Korean rice wine, sparkling wine, and bubble tea.

At Gangnam BBQ, the Food Runner/Busser position plays a crucial role in maintaining a fast-paced, efficient, and customer-focused service environment. This role involves supporting the service team by ensuring tables are turned quickly and efficiently, thereby enhancing the overall guest experience. The pay range for this position is $12.00 to $14.00 per hour, including tips, with both full-time and part-time employment opportunities available. This role requires weekend availability as well as weekday shifts from Monday to Friday, and no prior education requirements are necessary, making it accessible for a wide range of candidates.

The core responsibilities of a Food Runner/Busser at Gangnam BBQ include promptly clearing tables within 60 seconds of guests departing, resetting tables fully before the next guests arrive, and ensuring that food is never left in the window area for more than two minutes. Attentiveness and awareness are essential, as employees must keep their eyes on the floor at all times without zoning out. Bussing supplies must be restocked prior to every shift's peak, guaranteeing that the team is prepared for busy periods. Daily duties consist of clearing tables quickly, alerting servers to food ready for pickup, and restocking necessary bussing supplies.

On a weekly basis, Food Runners/Bussers are expected to report any recurrent service slowdowns to the Service Manager and maintain a clean station area through deep cleaning. The role demands a proactive approach with no tolerance for slow pace during service times, ensuring that work is completed thoroughly and efficiently. Leaving tables only partially reset or ignoring food in the window area is unacceptable. Employees are held accountable for their performance, with dismissal possible if food is neglected in the window for five or more minutes three times within a month.

Career advancement opportunities are available within Gangnam BBQ for motivated individuals. Successful Food Runners/Bussers can progress to positions such as Expeditor, Busser Lead, Server, Prep Cook, or Assistant Manager. This pathway encourages personal and professional growth within the restaurant industry.

Working at Gangnam BBQ entails a vibrant and collaborative environment where team members support one another to deliver an exceptional dining experience. Benefits include employee discounts, flexible scheduling options, and paid training to help new hires integrate and succeed. If you are looking to join a passionate team that values speed, quality, and customer satisfaction in the heart of Fayetteville, Gangnam BBQ is the place to build your career and grow.