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FOOD RUNNER / BUSSER

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $2.13 - $4.25
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Work Schedule

Flexible
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Benefits

competitive pay
Advancement opportunities
401(k) with company contribution
shift meals
employee dining discounts
Job flexibility
Referral Bonus Program

Job Description

LM Restaurants is a distinguished, family-owned restaurant company renowned for its commitment to nourishing not only its guests but also its employees, community, and the environment. Established in 1999, this award-winning company has grown to combine the benefits and stability of a large organization with the personal touch and familial culture of a smaller establishment. With a focus on fostering a positive workplace where every team member is valued as part of the family, LM Restaurants continues to expand its footprint while maintaining its core values of compassion, integrity, enthusiasm, quality, and creative thinking.

The Carolina Ale House, a proud part of LM Restaurants, offers a dynamic and engaging work environment where food lovers and hospitality professionals thrive. Known for its vibrant atmosphere and exceptional dining experiences, Carolina Ale House provides an ideal setting for individuals eager to grow their careers in the restaurant industry. The Food Runner/Busser position at Carolina Ale House is an integral role that contributes significantly to the overall guest experience by ensuring timely delivery of food, maintaining cleanliness, and supporting the seamless flow of restaurant operations.

Food Runners and Bussers are crucial frontline ambassadors who deliver freshly prepared meals promptly and courteously to guests. They are responsible for answering quick questions, attending to guest needs, and helping create an inviting and enjoyable ambiance. This role requires individuals who are energetic, positive, and carry a genuine passion for hospitality. In addition to keeping service areas well-stocked, they maintain tables to be clean and ready for new guests, enhancing the overall dining experience.

The position offers competitive pay along with multiple benefits that support both personal and professional growth. LM Restaurants incentivizes its team members with advancement opportunities, a 401(k) plan with company contributions up to 4%, generous employee dining discounts, and delicious shift meals to enjoy while working. The company values job flexibility and stability, having been successfully operating since 1999. Furthermore, team members can benefit from a lucrative referral bonus program, fostering a collaborative and supportive work culture.

Joining the Carolina Ale House team means becoming part of a company dedicated to making a positive difference in the community and creating a workplace that values fun and camaraderie, especially during big game events. Candidates can expect to work in a stimulating and safe environment where they will receive ongoing support and training to help them succeed in their roles. This position is well suited for enthusiastic individuals who are adaptable, enjoy fast-paced settings, and aspire to deliver top-tier customer service with a smile.

The role emphasizes modeling Carolina hospitality by maintaining a professional yet friendly demeanor, upholding restaurant policies and local laws, and ensuring a safe, clean, and organized workspace. The Food Runner/Busser should confidently learn and possess an in-depth knowledge of the food menu to better assist guests and team members. By embodying company values, this role is pivotal in supporting a flourishing team and a remarkable guest experience that keeps Carolina Ale House coming back for more.

Job Requirements

  • High school diploma or equivalent preferred
  • ability to work flexible hours including evenings, weekends, and holidays
  • ability to stand and walk for extended periods
  • must be at least 18 years old
  • capability to lift and carry up to 25 pounds
  • willing to learn and adapt
  • excellent customer service skills
  • ability to follow instructions

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a restaurant or customer service role is a plus but not required
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • ability to handle physical tasks such as standing for long periods and carrying trays
  • positive attitude and team-oriented mindset

Job Duties

  • Model Carolina Hospitality
  • maintain a positive, energetic, fun attitude toward guests and team members
  • model company values of compassion, integrity, enthusiasm, quality, and creative thinking
  • maintain a clean, safe, and organized work area
  • learn and possess a proficient knowledge of our food menu
  • uphold all policies and laws
  • be flexible and adaptable to change

Job Criteria

Experience

No experience required


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