Food Runner / Barback / Busser - Casa del Barco Canal Walk

HOUSEpitality Restaurants is a distinguished restaurant group operating several popular dining establishments including Boathouse, Casa del Barco, Island Shrimp Co., and Can Can Brasserie throughout Richmond, VA. The group is dedicated to delivering exceptional dining experiences by combining great views, unique character, and delicious food that invites guests to celebrate life one bit at a time. Known for fostering a warm and welcoming atmosphere, HOUSEpitality Restaurants prioritizes providing outstanding service while creating fun and rewarding work environments for its employees. The company emphasizes a culture rooted in integrity, knowledge, empowerment, and innovation, seeking team members who are passionate about customer service and committed to excellence. Employment with HOUSEpitality offers flexible in-store training, paid time off (PTO) that starts accruing from day one, and opportunities for growth within the company, as promotions from within are actively encouraged.

The Support role in this organization is integral to the smooth operation and success of their dining services. This position amalgamates the responsibilities of food runner/busser and barback, offering a dynamic and engaging work environment. Food runners and bussers contribute directly to an enjoyable dining experience by quickly and accurately delivering food orders from the kitchen to the customer, while also managing table settings and cleanliness to ensure that each guest encounters a comfortable and appealing environment. Barbacks, on the other hand, play a crucial role in enabling bartenders to perform efficiently by maintaining well-stocked bars, replenishing garnishes, managing glassware, and assisting with dishwashing. Both roles require a positive attitude, excellent communication skills, and the ability to work seamlessly with both front of house and back of house staff.

Employees in this role can expect to engage with guests, ensuring their dining experience is smooth and memorable by acting as a critical link between servers, bartenders, and kitchen staff. Responsibilities include maintaining food safety standards such as serving food at proper temperatures, promptly clearing used dishes, responding to customer feedback or requests, and assisting other positions as needed. This role is well-suited for those who thrive in fast-paced environments, enjoy team collaboration, and are ready to deliver great customer service with a smile. HOUSEpitality Restaurants values flexible scheduling to accommodate employee needs while providing consistent weekly pay via direct deposit, enhancing overall job satisfaction and work-life balance.