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Food Runner at Hard Rock Stadium

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Employee Discounts
Career growth opportunities
Diverse and inclusive workplace
Training and Development
Exposure to major sporting and entertainment events
employee recognition programs

Job Description

Sodexo Live! is a renowned global leader in live event hospitality and services, dedicated to delivering exceptional experiences at some of the world's most prestigious venues. With a commitment to diversity, inclusivity, and excellence, Sodexo Live! has earned numerous accolades including being named a 2022 Forbes Best Employer for Diversity, recognized by Front Office Sports as one of the Best Employers in Sports, and achieving a perfect score on the 2022 Disability Equality Index. This prestigious company operates within a variety of high-profile venues and events, ranging from sports stadiums to entertainment arenas worldwide, providing a dynamic and vibrant workplace where employees can thrive and grow their careers. Sodexo Live! is synonymous with creating memorable moments not just for guests but also for its dedicated team members who share a passion for service and excellence.

The role of a Food Runner or Stand Attendant at Sodexo Live!'s Hard Rock Stadium in Miami Gardens, FL, represents an exciting opportunity to be part of this celebrated organization. Hard Rock Stadium is a global entertainment destination recognized as the home to renowned teams and events such as the Miami Dolphins, University of Miami football, the Orange Bowl, Miami Open, Super Bowl LIV, the 100th anniversary of the NFL, and the upcoming 2026 FIFA World Cup. The stadium was designed to encapsulate the essence of South Florida while providing unparalleled live experiences to spectators and guests. As a Food Runner, also referred to as a Stand Attendant, you will play a critical role in supporting the food and beverage operations by assisting cashiers in accurately fulfilling guest orders and ensuring that the service experience is both efficient and friendly.

In this fast-paced role, you will act as the direct link between guests and the kitchen, responsible for retrieving and packing food and beverage orders swiftly and accurately. Your attentive and warm demeanor is crucial to creating a welcoming atmosphere for guests, contributing to their overall satisfaction during major sporting events and world-class entertainment shows. Beyond order delivery, maintaining cleanliness and organization within the stand area is an essential aspect of your duties, adhering to stringent sanitation standards. Collaboration with cashiers, cooks, and team members is vital to ensure smooth operation and uphold Sodexo Live!'s reputation for quality and professionalism.

This position offers flexible working hours, ideal for individuals looking for part-time or event-based employment including evenings, weekends, and holidays. Previous experience in customer service or hospitality is preferred but not mandatory, as the company values personality, eagerness to learn, and a customer-first mindset. Working at Hard Rock Stadium under Sodexo Live! means joining a team that strives to make every day extraordinary and leaving a lasting impression on every guest you serve. With a company culture centered on inclusion, career growth, and high employee satisfaction, this opportunity is perfect for those passionate about hospitality and event services who want to contribute to unforgettable live experiences while building their professional capabilities.

Job Requirements

  • previous experience in a customer service or hospitality role preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • attention to detail and accuracy in order fulfillment
  • availability to work flexible hours, including evenings, weekends, and holidays

Job Qualifications

  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • attention to detail and accuracy in order fulfillment
  • previous experience in a customer service or hospitality role preferred
  • ability to collaborate effectively with team members
  • basic understanding of food safety and sanitation practices
  • positive attitude and willingness to provide exceptional guest service

Job Duties

  • provide customer service
  • greet guests with a warm and welcoming demeanor
  • assist in answering guest inquiries and provide information about available items
  • offer recommendations and upsell when appropriate
  • retrieve and pack orders accurately and efficiently
  • ensure orders are complete and meet quality standards before delivery
  • maintain cleanliness and organization of the stand area
  • dispose of waste and adhere to sanitation guidelines
  • work closely with cashiers, cooks, and other team members to ensure smooth operations
  • follow company policies, procedures, and safety regulations

Job Criteria

Experience

Entry Level (1-2 years)


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