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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
diverse and inclusive workplace environment
Job Description
The Phoenician, a Luxury Collection Resort located in Scottsdale, Arizona, is a prestigious hotel renowned for its exceptional hospitality and luxurious accommodations. As part of The Luxury Collection Hotels & Resorts, which includes over 120 properties across more than 35 countries, The Phoenician prides itself on delivering unique and memorable experiences that reflect the cultural richness and charm of its destination. The resort blends historic elegance with modern amenities and is committed to excellence in guest services, making it a top choice for travelers seeking luxury and personalized attention. Marriott International, the parent company, has a rich heritage dating back... Show More
Job Requirements
- high school diploma or equivalent
- capable of performing physical tasks including moving, lifting, pushing, pulling, and placing items less than 50 pounds
- able to stand, sit, or walk for long periods
- able to read and verify information
- able to reach, bend, twist, stoop, and navigate various surfaces and stairways
- maintain professional appearance and wear clean uniform
- comply with company safety policies
- report safety issues and complete training
- maintain confidentiality of company information
- support coworkers respectfully
- complete closing and cleaning duties
- greet guests professionally
- answer phones appropriately
Job Qualifications
- high school diploma or equivalent such as GED
- prior customer service experience preferred
- previous experience in food service environments valued
- no supervisory experience required
- ability to communicate clearly and professionally
- ability to follow safety procedures and standards
- ability to maintain cleanliness and organization
- ability to work as part of a team
- basic physical capability for lifting, standing, and moving required items
Job Duties
- complete closing tasks such as storing reusable merchandise
- dismantle merchandise displays
- clean all equipment and areas
- store equipment properly
- lock refrigerators
- restock items
- turn off lights
- lock doors
- complete daily cleaning checklist
- organize, stock, and maintain work areas
- inspect cleanliness and presentation of porcelain, glassware, and silverware before use
- maintain cleanliness of work areas throughout the day
- comply with company safety policies
- report maintenance issues, safety hazards, accidents, or injuries
- complete safety training and certifications
- maintain a clean and professional personal appearance
- protect company property and confidential information
- support coworkers and treat them with dignity and respect
- assist team in achieving common goals
- meet quality assurance standards
- move, lift, push, pull, and place objects weighing less than 50 pounds without assistance
- stand, sit, or walk for extended periods
- read and visually verify information in various formats
- reach overhead and below the knees, bend, twist waist, drag and stoop
- navigate inclined, uneven, slippery surfaces and stairways
- greet guests according to company standards
- speak clearly and professionally
- answer telephone calls using appropriate etiquette
- perform other reasonable tasks as assigned by supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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