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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Tips
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Professional development opportunities
Job Description
Auberge du Soleil is the flagship location of the Auberge Collection, an esteemed portfolio of extraordinary hotels, resorts, residences, and private clubs. The Auberge Collection is renowned for its crafted approach to luxury, blending captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service to bring the soul of each locale to life. Auberge du Soleil itself is a prestigious luxury resort situated in the stunning Napa Valley hillside, known for offering an unmatched guest experience through attentive yet unobtrusive and genuine service. As part of Relais & Chateaux, an international association of over 500 elite independent hotels and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or similar hospitality role preferred
- Ability to work flexible hours including weekends and holidays
- Effective communication skills in English
- Ability to obtain Responsible Beverage Service Certification within 60 days of hire
- Ability to obtain Food Handler's Certification within 30 days of hire
- Ability to stand for extended periods and carry trays or plates
- Positive attitude and commitment to excellent guest service
Job Qualifications
- Prior experience in customer service or a similar role in a luxury setting is preferred
- Ability to work a flexible schedule, including weekends and holidays, according to department needs
- Ability to communicate in English
- Responsible Beverage Service Certification (can be obtained within 60 days of hire)
- Food Handler's Certification (can be obtained within 30 days of hire)
Job Duties
- Ensure that all orders are completed accurately, in time, and with the correct priority
- Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges
- Assist servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner
- Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
- Operate, maintain and properly clean all restaurant equipment and fittings
- Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with guests upon delivery of dishes and ensure they have everything they need, as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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