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Food Runner

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule

Job Description

This job opening is within a dynamic and customer-focused restaurant environment committed to delivering high-quality dining experiences. The establishment operates as a professional dining venue where guest satisfaction and operational efficiency are paramount. As a well-established restaurant, it values a team-oriented approach to service, ensuring that every guest feels welcomed and enjoys a memorable meal in a clean, organized, and comfortable atmosphere. The position available is ideal for individuals who enjoy fast-paced restaurant work and are passionate about contributing to the overall dining experience through supportive roles that complement the front-of-house team. This role is vital in bridging the gap between the kitchen and guests, ensuring timely delivery of meals while maintaining the highest standards of cleanliness and organization within the back-of-house areas. The employment type is typically full-time or part-time, depending on the needs of the restaurant, and compensation ranges according to experience and local industry standards, often including opportunities for tips or bonuses based on performance.

The role centers on the responsibilities of a Food Runner, an essential position within the restaurant's service team. The Food Runner acts as a critical support link by delivering orders swiftly and accurately from the kitchen to diners, organizing and setting tables, and assisting servers by managing material readiness and maintaining cleanliness in the dining and kitchen areas. This role requires a sound knowledge of the dining room layout and the ability to anticipate and meet the needs of guests and staff alike, creating an effortless and pleasant dining journey. Candidates will find this position engaging and rewarding, ideal for those who thrive in busy environments and enjoy contributing to a team-oriented hospitality experience. Additional responsibilities include handling guest inquiries related to menu items and ingredients, ensuring that each dish adheres to the exact specifications outlined by the kitchen, and effectively communicating with chefs and expeditors to correct any order discrepancies prior to delivery. Beyond food delivery, maintaining service stations stocked and orderly, clearing dishes promptly at course completion, and following all safety and sanitation guidelines are vital components of the role. The ability to multitask, communicate clearly, and maintain a customer-centered attitude is highly valued, alongside being strong in physical endurance due to the nature of tasks involving standing, walking, and lifting. This position also requires certification in food handling and alcohol service, emphasizing the restaurant's commitment to safety and compliance. The Food Runner role not only supports operational flow but also enhances guest satisfaction, making it an integral part of the restaurant's success and reputation.

Job Requirements

  • High school education
  • up to one month related experience or training
  • equivalent combination of education and experience
  • ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent
  • meets state age requirements for handling alcoholic beverages
  • ability to read and speak English
  • regular and reliable attendance

Job Qualifications

  • High school education
  • previous experience as a food runner, busser or similar entry-level role in a restaurant
  • ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent
  • strong ability to multitask
  • strong communication skills
  • attention to cleanliness and safety
  • patience and customer-oriented approach
  • excellent people skills with a friendly attitude
  • responsible and trustworthy

Job Duties

  • Assures that all material used by server and expeditor is clean and ready for daily operation
  • possesses knowledge of the position of each diner’s chair in the dining rooms and lounges
  • sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food
  • organizes the plates in the window and matches each one with each ticket to run the food out to the tables
  • sets tables in accordance with facility standards
  • answer guests’ questions about ingredients and menu items
  • inform restaurant staff about customers’ feedback or requests
  • ensures that each menu item is prepared in the exact detail outlined on each ticket
  • delivers food orders from the kitchen to customers’ tables rapidly and accurately
  • corrects the menu item with the chef or expeditor before delivering the menu item to meet the exact specification on the ticket
  • removes any place settings not in use
  • clears dishes located in front of guest upon completion of course
  • keeps work stations well stocked of items and ingredients
  • cleans workstations, takes out trash, and vacuums the dining room
  • incorporates safe work practices in job performance
  • regular and reliable attendance
  • performs other duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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