NANDO'S logo

Food Runner

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Competitive base wage
Tips
free meal
Telehealth medical and mental benefits
Paid Time Off
Sick and Safe Leave
401k plan
Opportunities for advancement

Job Description

Nando's North America is a leading restaurant chain renowned for its flame-grilled PERi-PERi chicken, warm atmosphere, and vibrant cultural spirit. Established with a passion for quality food and exceptional customer service, Nando's offers a unique dining experience that combines bold flavors with friendly hospitality. The company prides itself on creating an inclusive and supportive workplace where employees are encouraged to grow, thrive, and enjoy their time on the job. With numerous locations across the region, Nando's has become a beloved dining destination for families, friends, and food enthusiasts alike. Beyond serving great food, Nando's is committed to equal employment opportunities, promoting diversity, and maintaining a respectful environment free from discrimination and harassment in accordance with federal, state, and local laws.

The Food Runner/Server role at Nando's is integral to delivering the brand's distinctive experience to every guest. Whether employed full-time or part-time, employees enjoy a fun, rewarding work atmosphere combined with excellent perks and opportunities for advancement. Food Runners are responsible for ensuring that each food order reaches the correct table swiftly and with a warm welcome. This role combines hospitality and efficiency, requiring the ability to transport meals from the kitchen to customers, announce dishes confidently, and assist in maintaining an orderly and clean dining area. Food Runners engage with the team to meet and exceed guest expectations, representing Nando's commitment to quality service and a lively dining environment.

This position is ideal for individuals starting their restaurant careers or those seeking flexible work hours in a supportive setting. The role offers a competitive base wage plus tips averaging between $3 and $4 per hour worked, making it a financially rewarding opportunity. Additional benefits include a free meal during shifts, telehealth medical and mental health coverage for employees and their families, paid time off after one year, sick and safe leave from day one, a 401k plan, and a structured internal development program facilitating career growth within the company.

Candidates for the Food Runner/Server position should be team players who can handle pressure calmly, demonstrate a commitment to quality service, and have a good understanding of food and beverage knowledge along with safety and sanitation standards. Basic English communication skills are essential to interact professionally with colleagues and guests. Physically, the role demands stamina and mobility, including the ability to stand, walk, and climb stairs for extended periods while carrying food items and dishes. Employees must be able to lift up to 15 pounds independently and perform movements such as bending, reaching, pushing, pulling, and lifting overhead safely.

Nando's North America stands out in the restaurant industry for its inclusive hiring practices and its dedication to employee well-being as much as guest satisfaction. Those joining the Nando's team become part of an energetic and welcoming culture that values every individual's contributions and encourages ongoing development. If you are passionate about delivering exceptional dining experiences and thrive in a cooperative team environment, the Food Runner/Server opportunity at Nando's could be the perfect fit for you. Apply today and start your journey with a brand that celebrates diversity, quality, and community.

Job Requirements

  • Ability to take direction and to work in a team environment
  • Ability to work calmly and effectively under pressure
  • Commitment to quality service, and food and beverage knowledge
  • Knowledge and comprehension of safety, sanitation, and food handling procedures
  • Basic English language and professional communication skills required
  • Able to independently lift up to 15lbs for extended periods
  • Ability to stand, walk, and climb stairs with food items and dishes throughout shift
  • Must be able to walk and/or stand for 8-10 hours per day
  • Hand-eye coordination
  • Reaching, bending, twisting, stooping
  • Pushing and pulling
  • Lifting overhead
  • Must be able to climb stairs in multi-level restaurants

Job Qualifications

  • Basic English language and professional communication skills
  • Knowledge and comprehension of safety, sanitation, and food handling procedures
  • Commitment to quality service and food and beverage knowledge
  • Ability to work calmly and effectively under pressure
  • Ability to take direction and work in a team environment

Job Duties

  • Ensure timely delivery of food orders to correct guests
  • Announce food orders to guests with enthusiasm
  • Clean, set, and re-set tables continuously
  • Assume responsibility for specific station, tables, and side duties
  • Work collaboratively with team members to exceed guest expectations
  • Maintain cleanliness and orderliness in the dining area
  • Uphold food safety and sanitation standards

Job Criteria

Experience

Entry Level (1-2 years)


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