Food Runner

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Night Shifts
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Benefits

minimum wage
Gratuities

Job Description

Wood Ranch is a renowned restaurant known for its commitment to delivering superior quality food and exceptional dining experiences. With a reputation built on consistency, quality, and guest satisfaction, Wood Ranch fosters a welcoming atmosphere staffed by dedicated professionals who work harmoniously to uphold the company standards. This establishment is focused on providing guests with memorable meals in a comfortable setting, emphasizing excellent customer service and attention to detail throughout the dining experience. The restaurant prides itself on its well-structured operational framework where team collaboration and clear communication are vital to success.\n\nThe Food Runner role at Wood Ranch is essential to ensuring guests receive their meals promptly and accurately while maintaining the high standards of food quality and service that define the restaurant. As a Food Runner, the primary responsibility is to bridge the gap between the kitchen and guests by delivering food orders efficiently, handling modifications and remakes courteously, and assisting in maintaining the organization of the expo line. This role goes beyond simple delivery duties to include frequent communication with both front-of-house and back-of-house teams, demonstrating adaptability in a fast-paced environment, and participating actively in maintaining workplace safety and cleanliness. The Food Runner supports overall restaurant operations by assisting team members with pre-bussing and sidework activities, creating a collaborative work culture focused on guest satisfaction. This position requires attentiveness to guests’ needs, mastery in using technological tools like QSR and recipe viewers for accurate order management, and compliance with local and federal regulations regarding safe alcohol service. It is a role ideally suited for energetic individuals who excel in a team-oriented, dynamic environment and want to contribute to the success of a reputable dining establishment. The employment type is hourly with compensation starting at minimum wage plus gratuities, making the role a perfect entry-level position for those interested in building a career in the hospitality industry. Wood Ranch values its employees and offers opportunities for growth through hands-on training and experience in food service operations.

Job Requirements

  • Must be 18 years of age or older
  • must obtain a valid unexpired RBS certification
  • physically able to stand and move around for extended periods of time
  • carry hot and cold plates to guests
  • lift and carry trays with 6-7 drinks
  • ability to lift up to 30 lbs at times
  • must be able to work late nights and unpredictable hours
  • physically able to continuously bend, reach, and twist

Job Qualifications

  • Must be 18 years of age or older
  • must obtain a valid unexpired RBS certification
  • basic understanding of or the ability to learn basic sanitation and regulations for workplace safety
  • ability to function well in a high-paced and at times stressful environment
  • ability to work quickly and efficiently
  • ability to work well as part of a team
  • ability to follow instructions and respond positively to feedback
  • ability to maintain personal hygiene

Job Duties

  • Anticipate and fulfill guests’ needs
  • master utilizing QSR and recipe viewer
  • communicate with the culinary team and window manager
  • ensure food quality is to Wood Ranch standards
  • ensure ticket times are being met while delegating and calling for runners
  • ensure modifications are made correctly prior to items leaving the window
  • handle re-makes, modifications, and 86’d items

Job Criteria

Experience

Entry Level (1-2 years)


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