Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $16.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
prescription insurance
Life insurance
short-term disability insurance
long-term disability insurance
accident insurance
critical illness insurance
hospital insurance
Employee assistance program
legal protection
Pet insurance
401(k) savings plan
Flexible spending account
Health savings account
Complimentary workday family meal
Dining Discounts
Discounted passes
Discounted tickets

Job Description

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by renowned restaurateur Joe Bartolotta and two-time James Beard Award-winning Chef Paul Bartolotta. Since its establishment in 1993, this family-run business has grown to become the premier culinary brand in the Greater Milwaukee area, boasting a portfolio of 18 unique restaurants and catering venues. Known for offering first-class service and extraordinary cuisine, The Bartolotta Restaurants emphasize a culture of excellence, community involvement through their charitable program Care-a-lotta, and a supportive environment that treats their employees as family. Their commitment to quality spans from sourcing premium products to delivering exceptional dining experiences, making them a leader in the hospitality industry.

This particular role at The Bartolotta Restaurants is for a Food Runner, a vital position responsible for ensuring food orders are delivered accurately and promptly from the kitchen to guests. Food Runners are the backbone of smooth restaurant operations, bridging the gap between the kitchen staff and guests. Working in fast-paced and high-energy environments, Food Runners help servers, assist guests, and maintain organizational flow throughout the restaurant. This role offers employment opportunities on a full-time, part-time, or temporary basis and requires individuals who thrive in dynamic settings and enjoy actively contributing to team success.

The ideal candidate possesses a "hospitality heart" characterized by a dedication to excellence, a genuine passion for guest satisfaction, and an upbeat, can-do attitude. Food Runners at The Bartolotta Restaurants greet guests warmly, accommodate special requests, and work diligently to keep the dining experience flawless. They handle multiple responsibilities including stocking supplies, managing bus trays, assisting in maintaining cleanliness, and supporting team members and management as needed. This role demands strong interpersonal skills, the ability to communicate effectively, and the stamina to navigate the dining area swiftly and safely.

In addition to a fulfilling work experience that hones hospitality skills, The Bartolotta Restaurants provide their Food Runners with a comprehensive benefits package designed to nurture their personal and professional growth. Benefits include medical, dental, vision, and prescription insurance coverage for full-time team members, company-paid life insurance, disability insurance, supplemental accident and critical illness insurance, and access to employee assistance programs. Additional perks such as legal protection services, pet insurance options, retirement savings plans, flexible spending accounts, health savings accounts, complimentary meals during shifts, dining discounts, and discounted passes reinforce their commitment to employee well-being.

Moreover, team members are offered career development opportunities with world-class mentors who provide hands-on training to support growth within the hospitality industry. The Bartolotta Restaurants take pride in fostering a positive, inclusive work culture where team efforts are celebrated, and each member plays a crucial role in delivering impeccable guest experiences. This role is perfect for motivated individuals eager to contribute to a dynamic, respected hospitality organization known for culinary excellence and community engagement.

Job Requirements

  • Restaurant experience preferred
  • Exceptional interpersonal, oral, presentation and written communication skills
  • Ability to work in fast-paced, changing environment
  • Excellent guest service skills
  • Pleasant and accommodating personality with continuous and outgoing demeanor
  • Communicate with management regarding guest questions and/or comments
  • Maintain positive attitude towards each guest and fellow team members and management
  • Promote and participate in a strong team effort
  • Ability to initiate communication effectively with staff and guests

Job Qualifications

  • Exceptional interpersonal, oral, presentation and written communication skills
  • Ability to work in fast-paced, changing environment
  • Excellent guest service skills
  • Pleasant and accommodating personality with continuous and outgoing demeanor
  • Communicate with management regarding guest questions and/or comments
  • Maintain positive attitude towards each guest and fellow team members and management
  • Promote and participate in a strong team effort
  • Ability to initiate communication effectively with staff and guests
  • Restaurant experience preferred

Job Duties

  • Greet guests with a friendly and outgoing demeanor and accommodate any special needs or guest requests
  • Run food orders throughout restaurant
  • Stock glassware, flatware, and napkins in all areas necessary on a continual basis
  • Take full bus trays to the dish area and replace empty bus trays in the service stations
  • Sort dishes at the dish area to help expedite cleaning
  • Empty dining room trash cans as needed
  • Perform side work before, during and after shift as has ended
  • Maintain a clean and organized work area/station
  • Assist other team members and management as needed
  • Assist in maintaining a safe working environment
  • Present professional demeanor in attire, language and attitude
  • Purchase and wear appropriate uniform

Job Criteria

Experience

Mid Level (3-7 years)


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