Food Runner

Shakey's is a renowned restaurant chain known for its inviting atmosphere, delicious menu offerings, and commitment to authentic hospitality. Established with the goal of creating memorable dining experiences, Shakey's has become a beloved destination for families and friends looking to enjoy great food in a fun and clean environment. As an establishment that values both quality and service, Shakey's takes pride in fostering a welcoming atmosphere where guests are treated like family. The team at Shakey's works together to uphold high standards of cleanliness, efficiency, and exceptional guest interaction, ensuring that every visit is enjoyable and refreshing.

The Front-of-House (FOH) team members at Shakey's play a crucial role in shaping the guest experience. This position offers front-line interaction with customers, involving taking orders, serving food, and maintaining a hospitable environment that reflects the brand’s values. Starting pay for FOH roles is $16.50 per hour, which provides a competitive wage for team members who contribute to the smooth operation and warm ambiance of the restaurant.

FOH roles include several stations such as cashier, food runner, busser, and game room attendant, each essential to delivering comprehensive customer service. New hires receive thorough training focused initially on one station, but are encouraged to grow their skill sets and learn multiple FOH functions. This not only promotes flexibility within the team but also provides greater opportunities for more work hours and advancement into store management roles for those who aspire to progress within the company.

This role is ideal for personable and enthusiastic individuals who enjoy interacting with guests and delivering a memorable dining experience. Responsibilities include processing orders accurately through the point-of-sale system, providing outstanding hospitality, maintaining clean and organized front-of-house areas, and supporting both FOH and back-of-house (BOH) operations as needed. The FOH team ensures that all guest touchpoints, from seating to payment and even the game room, reflect the high standards of Shakey's hospitality.

Synchronizing guest service with operational efficiency, FOH team members help maintain the restaurant’s reputation as a fun and friendly gathering place. Regular duties include pre-bussing tables, cleaning seating areas, monitoring restrooms and parking lots for maintenance needs, and performing opening and closing station procedures. These tasks are essential to creating a positive and safe environment for guests and staff alike.

At Shakey's, the FOH position offers more than just a job—it provides a pathway for career growth, skill development, and the chance to be part of a team that values community, respect, and quality service. Whether you are just starting your career or looking for a dynamic role in the hospitality industry, joining Shakey's FOH team could be your next exciting opportunity.