Food Runner

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment

Job Description

Marriott International is a globally recognized leader in the hospitality industry with a rich history dating back to 1927. As the largest global hospitality company, Marriott boasts an impressive portfolio of 30 distinct hotel brands spanning over 6,000 properties across 122 countries and continuously expanding. Known for its commitment to quality, innovation, and guest satisfaction, Marriott International offers unparalleled opportunities for career growth and development within the hotel and lodging sector. The company's footprint includes luxury, premium, and select-service hotels, making it a highly desirable employer for professionals across all experience levels.

The Dearborn Inn Autograph Collection, part of Marriott's esteemed portfolio, is a distinguished hotel located at 20301 Oakwood Boulevard in Dearborn, Michigan. The Autograph Collection represents a growing selection of unique independent hotels, each chosen for their bold character, quality, and the ability to offer travelers memorable and individualized experiences. These hotels cater to what Marriott calls "The Individualist"—travelers who seek not just a place to stay but a venue that adds to their personal narrative. Being part of the Autograph Collection means joining a brand that values originality and the provision of bold, distinct experiences that stand out in the hospitality market.

The role of a Guest Service Support Expert at the Dearborn Inn Autograph Collection is a crucial position within the food and beverage operations team. This full-time non-management position focuses on supporting the seamless delivery of food and beverage services by taking initiative to assist with various operational aspects. This includes setting tables, assisting the kitchen staff, cleaning work areas, and replenishing supplies to ensure smooth transactions that contribute to a guest's overall experience. The role highlights the importance of not just delivering food but creating an engaging and memorable dining atmosphere that aligns with Marriott's high standards of guest service.

Guest Service Support Experts are expected to maintain a high level of professionalism, from personal appearance and uniform standards to effective communication. They must uphold strict quality and safety protocols to create a secure workplace environment for themselves and their teammates. The role demands physical stamina and the ability to be on one’s feet for extended periods, manage multiple physical tasks such as lifting and moving objects (up to 25 pounds independently and 50 pounds with assistance), and navigate various work environments including slippery or uneven surfaces.

Marriott International and the Dearborn Inn are dedicated to fostering an inclusive and diverse workplace where every associate's unique background is valued. The company's commitment to equal opportunity employment ensures a welcoming environment free from discrimination based on disability, veteran status, or other legally protected categories. Working at Marriott provides associates the chance to belong to a global team renowned for its culture of excellence and respect.

Overall, this position invites candidates who are enthusiastic about providing exceptional service in a dynamic food and beverage environment, eager to be part of an internationally respected hospitality brand, and motivated by the opportunity to contribute to unique and memorable guest experiences. Marriott encourages individuals at all levels of experience to explore this opportunity where they can begin their purposeful career journey and grow within one of the strongest hospitality networks worldwide.

Job Requirements

  • high school diploma or g.e.d. equivalent
  • no previous related work experience required
  • ability to work full time
  • capacity to stand, sit, or walk for extended periods
  • physical ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds unassisted and 50 pounds with assistance
  • commitment to follow company policies and safety procedures
  • professional personal appearance and communication

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • previous experience in a food and beverage environment preferred
  • strong communication and interpersonal skills
  • ability to work as part of a team
  • basic knowledge of food safety and sanitation practices
  • ability to stand, walk, and move for extended periods
  • physical capability to lift and carry up to 25 pounds independently and 50 pounds with assistance

Job Duties

  • set tables to prepare dining areas for guests
  • assist kitchen staff with food and beverage service operations
  • clean work areas and maintain sanitary conditions
  • replenish supplies throughout food and beverage service areas
  • deliver attentive and timely guest support during dining experiences
  • adhere to safety and quality standards to ensure a secure workplace
  • communicate professionally and maintain uniform standards

Job Criteria

Experience

No experience required


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