Food Runner

Shakey's is a renowned restaurant chain famous for its delicious pizzas, lively atmosphere, and authentic hospitality. With a commitment to delivering memorable dining experiences, Shakey's creates a fun and welcoming space where guests can enjoy great food and camaraderie. The team at Shakey's works passionately to maintain the integrity of the brand by focusing on exceptional customer service and ensuring each guest leaves satisfied and eager to return.

The Front-of-House (FOH) team at Shakey's plays a crucial role in creating this enjoyable environment. FOH team members are responsible for taking orders, serving food, and providing outstanding hospitality that embodies the unique Shakey's experience. This position is ideal for individuals who are personable, enthusiastic, and enjoy interacting with guests to enhance their dining experience. FOH team members work in various stations including cashier, food runner, busser, and game room attendant. New hires receive thorough training to master one FOH station initially and are encouraged to learn multiple roles to develop additional skills. Gaining expertise across different stations can lead to increased work hours and lays the groundwork for advancement into store management roles.

Working in FOH at Shakey's means embracing teamwork, flexibility, and customer-focused service. Team members continually monitor guest needs, ensure cleanliness and organization of the dining and game areas, and uphold safety and sanitation standards. They handle tasks such as entering orders into the point-of-sale system, processing payments accurately, maintaining prize displays in the game room, pre-bussing tables, and executing opening and closing procedures for their stations. Additionally, FOH staff support both front and back of house operations to ensure smooth service flow and guest satisfaction.

Shakey's values its employees and offers a dynamic work environment that fosters personal growth and career development. FOH team members become instrumental in delivering a dining experience that guests cherish, making Shakey's a vibrant and enjoyable place to work as well as dine. The role not only requires excellent communication and customer service skills but also a proactive attitude and willingness to assist wherever needed. Whether you are new to the hospitality industry or looking to enhance your experience, joining Shakey's FOH team provides an exciting opportunity to build meaningful skills and be part of a beloved restaurant brand.