Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Night Shifts
Benefits
minimum wage
Gratuities
Job Description
Wood Ranch BBQ & Grill is a well-established chain of restaurants known for its high-quality barbecue dishes and a warm, welcoming dining experience. Celebrated for its commitment to fresh ingredients and authentic flavors, Wood Ranch offers guests a relaxed atmosphere where the focus is on both exceptional food and attentive service. With multiple locations, the company prides itself on upholding standards that ensure a consistent, top-tier guest experience across all its restaurants. Wood Ranch not only focuses on delivering memorable meals but also on creating an environment where employees can thrive and grow within the hospitality industry.
The Food Runner at Wood Ranch plays a crucial role in the overall dining experience by ensuring the timely and accurate delivery of food orders from the kitchen to the guest tables. This position is integral to maintaining efficient communication between the front-of-house and the back-of-house teams, keeping the expo line clean and organized, and guaranteeing that every dish leaving the kitchen meets the restaurant's strict standards. The Food Runner is expected to anticipate guest needs, assist with light duties such as stocking and side work, and adhere to safety and cleanliness protocols at all times. They are also responsible for serving alcohol in compliance with local, state, and federal regulations, provided they hold valid certification.
Working as a Food Runner at Wood Ranch requires agility, attention to detail, and the ability to perform in a fast-paced, sometimes high-stress environment. The role demands excellent communication skills, an optimistic attitude, and a dedication to teamwork to create an enjoyable and seamless dining experience for every guest. This position is ideal for individuals who are passionate about hospitality and are seeking an entry-level opportunity in the restaurant industry that offers valuable experience and opportunities for growth. The employment type is typically part-time with flexible hours, including late-night shifts, and compensation is based on minimum wage plus gratuities. Wood Ranch values employees who are proactive, reliable, and eager to contribute positively to the team.
The Food Runner at Wood Ranch plays a crucial role in the overall dining experience by ensuring the timely and accurate delivery of food orders from the kitchen to the guest tables. This position is integral to maintaining efficient communication between the front-of-house and the back-of-house teams, keeping the expo line clean and organized, and guaranteeing that every dish leaving the kitchen meets the restaurant's strict standards. The Food Runner is expected to anticipate guest needs, assist with light duties such as stocking and side work, and adhere to safety and cleanliness protocols at all times. They are also responsible for serving alcohol in compliance with local, state, and federal regulations, provided they hold valid certification.
Working as a Food Runner at Wood Ranch requires agility, attention to detail, and the ability to perform in a fast-paced, sometimes high-stress environment. The role demands excellent communication skills, an optimistic attitude, and a dedication to teamwork to create an enjoyable and seamless dining experience for every guest. This position is ideal for individuals who are passionate about hospitality and are seeking an entry-level opportunity in the restaurant industry that offers valuable experience and opportunities for growth. The employment type is typically part-time with flexible hours, including late-night shifts, and compensation is based on minimum wage plus gratuities. Wood Ranch values employees who are proactive, reliable, and eager to contribute positively to the team.
Job Requirements
- Must be 18 years of age or older
- Must obtain a valid unexpired RBS Certification
- Basic understanding of or the ability to learn basic sanitation and regulations for workplace safety
- Ability to function well in a high-paced and at times stressful environment
- Ability to work quickly and efficiently
- Ability to work well as part of a team
- Ability to follow instructions and respond positively to feedback
- Ability to maintain personal hygiene
- Physically able to stand and move around for extended periods of time
- Carry hot and cold plates to guests
- Lift and carry trays with 6-7 drinks
- Ability to lift up to 30 lbs at times
- Must be able to work late nights and unpredictable hours
- Physically able to continuously bend, reach, and twist
Job Qualifications
- Must be 18 years of age or older
- Must obtain a valid unexpired RBS Certification
- Basic understanding of or the ability to learn basic sanitation and regulations for workplace safety
- Ability to function well in a high-paced and at times stressful environment
- Ability to work quickly and efficiently
- Ability to work well as part of a team
- Ability to follow instructions and respond positively to feedback
- Ability to maintain personal hygiene
Job Duties
- Anticipate and fulfill guests' needs
- Master utilizing QSR and recipe viewer
- Communicate with the Culinary Team and Window Manager
- Ensure food quality is to Wood Ranch standards
- Ensure ticket times are being met while delegating and calling for runners
- Ensure modifications are made correctly prior to items leaving the window
- Handle re-makes, modifications, and 86'd items
- Ensure and promote safety and cleanliness
- Participate in team pre-bussing and running food, offer to help other team members
- Serve alcohol to guest following safe alcohol service guidelines with local, state, and federal laws
- Interact with guests in a professional and friendly manner
- Perform light duties, including stocking stations and side work assignments
- Communicate openly with management regarding any work-related concerns
- Perform other related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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