Food Runner

Des Moines Sheraton, located at 1800 50th Street, West Des Moines, IA 50266, is a distinguished hotel known for its commitment to high-quality guest experiences and exceptional service. As part of the vibrant hospitality industry, the Sheraton brand represents comfort, luxury, and a dedication to hospitality excellence. This full-time position, offering a compensation range from $11 to $11.55 per hour, provides a fantastic opportunity for individuals passionate about hospitality to grow their career in a supportive and dynamic environment. Compensation is determined based on factors such as experience, skills, qualifications, and the specific role location, ensuring fair pay aligned with individual contributions and expertise.

The Atrium SPIRIT—a core belief system of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork—shapes the culture at the Sheraton and creates an environment where employees and guests alike thrive. This role is centered around delivering exceptional dining service within the hotel, contributing directly to memorable guest experiences. In this role, you will greet guests with warmth and professionalism, assist with dining reservations, and provide attentive and accurate table service. You will be responsible for handling food and beverage orders promptly and precisely, ensuring each guest's needs are met promptly and efficiently.

Additional responsibilities include processing guest payments correctly, reporting tips accurately, and maintaining cleanliness and organization in dining and service areas. You will support your colleagues by assisting with phone orders, managing amenities, and responding effectively to guest inquiries, contributing to smooth service operations throughout the day. This position requires a friendly, professional demeanor and a genuine passion for hospitality, making it well-suited for individuals who enjoy engaging with guests and working in a fast-paced environment.

Working at Des Moines Sheraton means access to numerous benefits that support your personal and professional growth. Career growth opportunities are plentiful, with 40 percent of management positions filled through internal promotions, highlighting the company’s commitment to developing their workforce from within. Employees can also look forward to a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with a company match, paid time off and vacation, and wellness programs. Additionally, exclusive discounts on travel, tuition reimbursement, and community service opportunities enhance the employee experience.

This role demands flexibility, requiring availability on days, early mornings, evenings, weekends, and holidays to meet the hotel's operational needs. Physical demands include the ability to lift up to 50 pounds, bend, squat, and stand for prolonged periods, reflecting the dynamic nature of hospitality work. Certification in Food Safety and Alcohol Awareness is also necessary, with opportunities to obtain these qualifications within 60 days if not currently held.

Joining the Des Moines Sheraton team means becoming part of a supportive, family-like atmosphere where every team member is valued and empowered to succeed. As a member of the Atrium Hospitality family, the hotel is committed to equal opportunity employment, fostering a diverse and inclusive workplace where all qualified applicants receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

This position offers a rewarding career path with meaningful work that makes a difference in the lives of guests and the community. Whether you are starting your career in hospitality or looking to advance, Des Moines Sheraton provides the resources, training, and support necessary for success in a welcoming and engaging workplace culture.