Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.25 - $15.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and development programs
Diverse and inclusive workplace

Job Description

Marriott International is a leading global hospitality company renowned for its dedication to creating memorable guest experiences through exceptional service and quality. As a flagship brand, Marriott Hotels represents the pinnacle of hospitality innovation, offering a range of unique and welcoming environments across the globe. With properties located in gateway cities and resort destinations, Marriott International combines luxury, comfort, and modern amenities to provide guests with unforgettable stays. The company values diversity and inclusivity, fostering a workplace culture where associates from all backgrounds are respected, celebrated, and given equal opportunities to thrive. Marriott’s commitment extends beyond guest satisfaction to employee well-being and growth, focusing on training, career development, and comprehensive benefits.

This role is specifically for a Guest Service Support Expert within the Marriott Hotels and JW Marriott luxury portfolio. The Guest Service Support Expert plays a crucial role in ensuring that food and beverage operations run seamlessly while enhancing the overall guest experience. This position is much more than just supporting day-to-day operations; it’s about crafting an engaging and memorable atmosphere where service and hospitality go hand in hand. Responsibilities include setting tables, assisting kitchen staff, cleaning work areas, replenishing supplies, and offering a hands-on approach to various tasks. The role demands stamina and physical agility as it involves standing, sitting, or walking for extended periods across different surface types, handling objects up to 50 pounds with assistance, and managing menu information visually.

Success in this role depends on adherence to strict quality standards, maintaining a professional appearance, and following company policies to ensure safety and excellence. While prior experience in food and beverage or hospitality is preferred, this position is open to individuals without previous work experience, making it an excellent opportunity for those starting their careers. Working for Marriott means being part of a well-established brand that prioritizes workplace safety, professional development, and delivering extraordinary hospitality experiences. Through this role, associates contribute directly to Marriott’s legacy of 'Wonderful Hospitality. Always.' and join a global team dedicated to innovation, inclusivity, and excellence in service.

Job Requirements

  • high school diploma or GED equivalent
  • ability to stand, sit, or walk for extended periods
  • physical ability to lift, carry, push, pull up to 50 pounds with assistance
  • ability to follow safety and quality standards
  • adherence to professional appearance and conduct
  • willingness to perform various hands-on tasks

Job Qualifications

  • high school diploma or GED equivalent
  • previous experience in food and beverage preferred
  • no supervisory experience required
  • excellent communication skills
  • ability to work in a fast-paced environment

Job Duties

  • set tables
  • assist the kitchen staff
  • clean work areas
  • replenish supplies
  • manage the menu information
  • maintain safety and quality standards
  • adhere to company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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