Food Runner

Marriott International is a renowned global hospitality company known for its commitment to providing exceptional experiences for guests around the world. As one of the leaders in the hotel and resort industry, Marriott offers diverse career opportunities in a supportive and inclusive work environment. Marriott is dedicated to being an equal opportunity employer that values the unique backgrounds, talents, and experiences of its associates. The organization prioritizes non-discrimination and fosters a culture of respect, accessibility, and growth for all employees. Operating a wide portfolio of brands, Marriott continually strives to set a high standard in hospitality and to deliver memorable guest experiences that go beyond simple food and beverage service.

This particular opportunity is with Westin, a Marriott International brand focused on wellness and guest empowerment. The Westin brand mission is to become the preeminent wellness brand in hospitality, helping guests regain control of their well-being while traveling, so they can be their best selves. Westin emphasizes wellness and encourages its associates to actively engage in their own health and well-being, both on and off the job. This focus aligns employees’ passion with the greater brand purpose, delivering unique and health-conscious programming to guests.

The role of Guest Service Support Expert at Westin is integral to creating an exceptional dining and hospitality environment. Unlike traditional food service roles that concentrate solely on the food and beverages, this position emphasizes the overall guest experience, making food and drinks a complementary part of a memorable and unique visit. Guest Service Support Experts are proactive team members who ensure smooth food and beverage operations through a variety of support services. These include setting up tables, assisting kitchen operations, cleaning work areas, replenishing supplies, and facilitating efficient transaction flows that contribute to the guest experience.

This job requires physical activity such as standing, walking, and sometimes sitting for extended periods, moving over uneven or slippery surfaces, and lifting objects up to 25 pounds independently or up to 50 pounds with assistance. The role demands someone who is physically capable and willing to engage actively in their work. Attention to detail, adherence to safety and company policies, and maintaining a professional appearance and communication style are vital elements of success in this position.

As part of the Westin team at Marriott International, Guest Service Support Experts have the chance to be part of a global community of dedicated hospitality professionals focused on wellness and delivering outstanding service. This is an entry-level position that does not require prior work or supervisory experience, making it ideal for individuals seeking to start or grow a career in the hospitality and food service industry. A high school diploma or GED is preferred, and previous experience in a food and beverage setting is a plus but not mandatory.

In summary, this position offers a unique blend of physical activity, guest interaction, and teamwork within a brand committed to wellness and inclusivity. Marriott International provides a platform where employees can begin their purpose, belong to a supportive global team, and become the best version of themselves while positively impacting guests' experiences and well-being.