Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Marriott International is a globally recognized leader in the hospitality industry, with a diverse portfolio of renowned brands, including Courtyard by Marriott. Known for its commitment to delivering exceptional guest experiences, Marriott is dedicated to fostering an inclusive environment where associates from varied backgrounds and talents come together to create memorable stays for travelers worldwide. Marriott values professional growth, innovation, and upholding the highest standards of service. Courtyard by Marriott specifically caters to the business traveler, offering a balance of comfort, convenience, and efficient service tailored to meet the needs of today’s on-the-go clientele.

The Guest Service Support Expert role at Courtyard represents an integral position focused on enhancing the overall guest experience beyond just providing quality food and beverages. This role is built around the philosophy of creating memorable and unique experiences where food and drinks complement the overall atmosphere. The Guest Service Support Expert takes initiative to deliver a wide range of supportive services that ensure smooth food and beverage operations. This could involve diverse tasks such as setting tables, assisting kitchen staff, keeping work areas clean and sanitary, and replenishing supplies.

A significant aspect of this position is the hands-on approach, requiring physical activity like standing, sitting, walking for extended periods, and navigating uneven or slippery surfaces. The role involves reading and managing menu information accurately and handling objects with weights up to 50 pounds with assistance. Attention to detail, adherence to safety standards, company policies, and a professional appearance are critical for success. This role is perfect for individuals passionate about hospitality, dedicated to teamwork, and interested in developing their skills in a fast-paced, dynamic environment. As part of the Marriott family, employees enjoy opportunities for personal and professional growth and become part of a global community that values respect, diversity, and inclusion. This position, while requiring no prior supervisory experience or certifications, prefers candidates with a high school diploma or GED equivalency and previous experience in a food and beverage setting is an asset but not mandatory.

Job Requirements

  • high school diploma or g.ed. equivalent
  • able to stand, sit, or walk for extended periods
  • capable of moving, lifting, carrying, pushing, pulling objects weighing up to 25 pounds unaided and up to 50 pounds with assistance
  • able to reach overhead and below knees
  • follow safety standards and company policies
  • maintain professional appearance

Job Qualifications

  • high school diploma or g.ed. equivalent
  • previous experience in food and beverage environment preferred
  • no supervisory experience required
  • ability to communicate professionally
  • adhere to company policies and procedures

Job Duties

  • set tables
  • assist kitchen staff
  • clean work areas
  • replenish supplies
  • manage menu information
  • ensure safety standards are followed
  • uphold quality and appearance standards

Job Criteria

Experience

No experience required


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