Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid sick leave
401(k)
health care
complimentary shift meal
Semi annual employee appreciation days
Commuter Transit Benefits

Job Description

Chickie's & Pete's is a renowned restaurant chain located in Drexel Hill, PA, known for its vibrant atmosphere and commitment to delivering exceptional dining experiences. Established with a focus on quality food and outstanding customer service, Chickie's & Pete's has become a favorite destination for guests seeking delicious meals in a welcoming environment. The restaurant is widely appreciated for its attentive staff, well-prepared dishes, and a dynamic team-oriented workplace culture.

This job opportunity is designed for individuals who thrive in fast-paced food service environments and are passionate about supporting seamless restaurant operations. As a team member supporting servers, you will act as an essential link between the kitchen, servers, and guests to ensure that all meals are delivered promptly and correctly. The role involves assisting with food preparation, garnish, and presentation to maintain high standards that meet the restaurant’s quality and visual appeal guidelines. By working closely with the Front of House (FOH) Manager and expeditor, you will contribute to the smooth flow of service from kitchen to table, enhancing guest satisfaction and overall dining experience.

Your responsibilities will range from delivering hot food items hot and cold food items cold to the correct servers or directly to guests, to assisting in bussing, cleaning, and ensuring that the restaurant’s standards for cleanliness and organization are upheld. You will also manage to-go order deliveries and help maintain well-stocked condiment and napkin stations. Active communication and positive interaction with guests, understanding their needs promptly and professionally, is a key aspect of the job. Handling complaints or concerns requires tact and efficiency, ensuring any issues are brought to managerial attention without disrupting the hospitality experience.

This position requires flexibility, a strong sense of urgency, and the ability to work well within a team to accomplish daily tasks efficiently. Although there is no stated educational prerequisite, candidates should be able to handle physical activities such as standing for long periods, lifting, and moving within a busy restaurant environment. You will be expected to attend all scheduled employee meetings and participate in ongoing training to continually improve service delivery standards.

Joining Chickie's & Pete's means embracing a culture that values teamwork, quality, and guest satisfaction. The company also underscores the importance of fairness and opportunity, encouraging applications from a wide range of candidates without discrimination. Available benefits include paid sick leave, 401(k) options for qualified employees, health care, complimentary meals while on shift, and semi-annual employee appreciation days. Commuter transit benefits are also offered, highlighting the company’s commitment to supporting its team members comprehensively.

This job is suitable for individuals motivated by a fast-paced work environment who enjoy engaging with customers and contributing to a lively dining atmosphere. If you have a positive attitude, excellent communication skills, and a desire to be part of a respected restaurant team, this role offers the perfect platform to enhance your hospitality career within Chickie's & Pete's successful operations.

Job Requirements

  • None
  • Smile and maintain a positive attitude at all times
  • Deliver food from kitchen to appropriate server and assist server with delivery of food to guests
  • Perform food preparation duties when needed
  • Follow all Chickies & Petes service standards
  • Ensure food is handled in a sanitary manner
  • Respond appropriately to guest requests and complaints
  • Complete beginning, change and end of shift side duties
  • Work efficiently and with a sense of urgency
  • Provide garnish for specified menu items
  • Keep work areas clean
  • Attend all scheduled employee meetings

Job Qualifications

  • Must consistently assess, anticipate and meet guests’ needs
  • Communicate clearly and professionally with guests, vendors, coworkers and management
  • Adapt to different personalities of guests and coworkers
  • Work effectively as part of a team
  • Understand all Chickie’s & Pete’s products and services
  • Perform physical activities such as cleaning, climbing, lifting, and walking
  • Stand for long periods of time
  • Recognize and resolve problems using good judgement and tact
  • Demonstrate general accounting and mathematical skills with point of sale application knowledge
  • Speak and write effectively in English
  • Occasionally work overtime and assist with others’ workload

Job Duties

  • Support servers and serve as liaison between the kitchen, servers and guests
  • Ensure hot food is delivered hot and cold food cold to appropriate server and guests
  • Provide garnish, presentation and preparation assistance in the kitchen
  • Work with expeditor to ensure efficient delivery of food based on restaurant layout
  • Check food for quality and presentation before serving
  • Deliver to-go orders to host/hostess stand for guest pick up
  • Assist in bussing and cleaning responsibilities

Job Criteria

Experience

No experience required


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