Food Runner

The Ritz-Carlton St. Louis is a distinguished luxury hotel located in Clayton, Missouri. As part of the renowned Marriott International portfolio, The Ritz-Carlton brand is synonymous with exceptional service, refined hospitality, and creating memorable guest experiences. Known globally for its dedication to luxury, comfort, and high-quality standards, The Ritz-Carlton St. Louis offers an elegant environment where guests can enjoy premium accommodations, fine dining, and personalized services. The property blends traditional charm with modern amenities, reflecting the brand's commitment to excellence and creating lasting impressions on visitors from around the world.

At The Ritz-Carlton St. Louis, employees are not only team members but trusted contributors to the legacy of service excellence. The organization values a diverse and inclusive work environment, recognizing that the diverse backgrounds, talents, and perspectives of its associates are central to delivering unique guest experiences. The company promotes a culture that encourages creativity, thoughtfulness, and compassion while emphasizing safety, professionalism, and respect in the workplace.

The Guest Service Support Expert role at The Ritz-Carlton St. Louis is an integral position within the food and beverage department. This full-time, non-management role requires candidates to have open availability, including day and evening shifts, weekends, and holidays, reflecting the dynamic environment of luxury hospitality. The role is tip-eligible and offers full benefits, free parking, and complimentary employee meals. It is designed for individuals who are passionate about hospitality and eager to contribute to an elevated guest experience by supporting smooth food and beverage operations.

In this position, the Guest Service Support Expert is responsible for a wide range of tasks that help ensure customers receive a seamless and memorable service experience. They assist with setting tables, managing the flow of dining operations, supporting kitchen staff, replenishing supplies, and maintaining cleanliness in work areas. The role requires physical stamina and the ability to be on one's feet for extended periods, navigate varied surfaces, and perform manual tasks such as lifting, carrying, pushing, and pulling objects up to 50 pounds with assistance. The Guest Service Support Expert must adhere strictly to safety policies, company standards, and personal professionalism, including uniform and communication protocols.

This role is vital in delivering the hallmark service that defines The Ritz-Carlton brand. Guest Service Support Experts embody the 'Gold Standards' of the company, a set of guiding principles that include the Employee Promise, Credo, and Service Values. These standards focus on fostering a workplace culture that drives success by empowering employees to deliver personalized, gracious service daily. The Ritz-Carlton is committed to non-discrimination and equal opportunity, welcoming candidates from all walks of life and creating a supportive environment where every associate can thrive.

Joining The Ritz-Carlton St. Louis means becoming part of a global legacy of luxury hospitality. Employees here have the opportunity to develop and grow their careers within a portfolio of prestigious brands under Marriott International. The company supports employees in becoming the best versions of themselves, offering training, recognition, and a sense of belonging to a respected global community. Whether you are new to the hospitality industry or bringing previous experience, this role offers a platform to contribute meaningfully and gain valuable skills in a world-class setting.