Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedules
Training and Development
Retirement Plan

Job Description

Our establishment is a dynamic and vibrant dining and entertainment venue that prides itself on delivering an exceptional guest experience. We combine the ambiance of a fine dining restaurant with the excitement of theater entertainment, creating a unique environment where guests can enjoy great food alongside outstanding performances. We believe in the power of hospitality and fantastic service to make every visit memorable and encourage guests to return time and again. Our team is passionate about providing top-notch service, cleanliness, and a welcoming atmosphere that sets us apart from other venues in the industry.

The Food Runner is a crucial part of our service team, acting as the bridge between the kitchen and the guests. This role is designed for enthusiastic, friendly individuals who thrive in a fast-paced environment and have a genuine desire to enhance the dining experience. The primary objective of the Food Runner is to deliver food promptly and efficiently while maintaining the highest standards of customer service and food safety. In addition to executing timely delivery, Food Runners are responsible for maintaining clean service areas, including the dining and theater spaces, ensuring all guests feel welcome and cared for at every moment of their visit.

Successful candidates will demonstrate excellent communication skills to coordinate effectively with both kitchen and serving staff, ensuring smooth operations during service times. The role involves multitasking and the ability to respond quickly to special guest requests to uphold high-quality service standards. Food Runners also engage with guests by greeting them warmly, fulfilling their needs attentively, and leaving a positive impression by thanking them and inviting them to come back. They contribute to the venue's overall efficiency by performing side work at the beginning and end of shifts, and by helping with clearing, resetting tables, and maintaining order on the bus carts.

This is an hourly, part-time or full-time position that offers a unique opportunity to be part of an exciting, team-oriented environment with a focus on excellent hospitality and guest satisfaction. Those who join our team will find themselves working in a dynamic setting that values dedication, promptness, and a genuine commitment to creating memorable experiences for every guest. If you have a passion for service and enjoy working in a collaborative and fast-paced environment, this role offers the perfect blend of teamwork, responsibility, and guest interaction to advance your career in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible shifts including evenings and weekends
  • Good physical stamina to stand and walk for extended periods
  • Ability to communicate effectively with guests and team members
  • Basic knowledge of food safety and sanitation
  • Willingness to perform side work and cleaning tasks
  • Availability to work collaboratively in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a food service or hospitality role is a plus
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to multitask and prioritize
  • Knowledge of food safety and sanitation practices
  • Friendly and approachable demeanor

Job Duties

  • Maintain clean service areas
  • Coordinate food orders with kitchen and server staff
  • Ensure food safety and sanitation standards
  • Meet special guest requests with high-quality standards
  • Welcome and greet guests
  • Perform side work at start and end of shifts
  • Clear and reset tables
  • Thank guests and invite them to return
  • Fill in as needed to support operations
  • Place dirty dishes and utensils in order in bus carts and maintain cart supplies

Job Criteria

Experience

Entry Level (1-2 years)


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