Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.00 - $16.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Meal Allowances
Retirement Plan
flexible scheduling

Job Description

Our company is a dynamic and customer-focused restaurant committed to delivering exceptional dining experiences. We pride ourselves on a vibrant team environment where every role contributes significantly to guest satisfaction and operational excellence. As a well-established dining venue, we value dedication, efficiency, and strong interpersonal skills among our staff to maintain our high standards of service quality and hospitality.

We are currently seeking a Food Runner to join our dedicated team. The Food Runner plays a crucial role in the dining service by efficiently delivering ordered food items to guests while ensuring accuracy and upholding the quality standards of the establishment. This role requires a proactive individual who acts as an essential link between the kitchen staff and the front-of-house team, ensuring seamless communication and coordination. A successful Food Runner must have a keen eye for detail to verify orders, understand menu items thoroughly, and address guest inquiries confidently regarding ingredients, allergens, and dish descriptions.

This position demands excellent organizational skills to manage the expeditor space while maintaining cleanliness and proper stocking levels at all stations. The Food Runner is responsible for delivering exemplary guest service by maintaining a welcoming and professional demeanor, assisting guests promptly, and contributing to a positive dining atmosphere. Candidates should be reliable, able to work during nights, weekends, and holidays, and possess strong task management capabilities to handle the fast-paced environment efficiently. Physical stamina is also essential, as the job involves standing and walking for extended periods and lifting items weighing up to 30 pounds.

Joining our team means contributing to a supportive work environment that values teamwork, dependability, and detailed attention to food safety and guest satisfaction. We offer an engaging role that blends physical activity with interaction and service, perfect for someone passionate about hospitality and eager to grow within the restaurant industry.

Job Requirements

  • High school diploma or equivalent
  • 1-2 years experience required
  • Dependability-job requires being reliable, responsible, and dependable, and fulfilling obligations
  • Availability to work nights, weekends, and holidays
  • Exceptional interpersonal and communication skills
  • Team player is MUST
  • Strong task and time management abilities
  • Eye for detail and understanding of food intolerances and allergies
  • Ability to stand, walk, bend, etc. for extended periods, and lift up to 30 lbs
  • Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in difficult situations

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years experience in food service or similar role
  • Exceptional interpersonal and communication skills
  • Strong task and time management abilities
  • Understanding of food intolerances and allergies
  • Ability to maintain composure and control emotions in challenging situations
  • Team player with dependability and reliability

Job Duties

  • Ensure the guest is receiving the correct order
  • Double check the order before it goes to a guest
  • Organize expeditor space
  • Answer any questions from the guest related to the food menu and any other questions
  • Possess strong knowledge of ingredients and allergens
  • Keep all working stations clean, organized and properly stocked
  • Perform daily and weekly cleaning duties
  • Provide the guest with excellent guest experience

Job Criteria

Experience

Mid Level (3-7 years)


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