Job Overview

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Compensation

Hourly
Range $9.50 - $14.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development

Job Description

This position is within a dynamic and customer-focused restaurant environment committed to delivering outstanding dining experiences to every guest. The establishment prides itself on a welcoming atmosphere, combining exceptional food quality with attentive service to encourage repeat visits and strong guest loyalty. It operates a full-service dining setup where each role collaborates closely to create seamless guest experiences. The company values professionalism, dedication, and a warm approach towards hospitality, making it an ideal workplace for individuals passionate about service excellence and teamwork. The role of a food runner is crucial in maintaining the rhythm and flow of service, ensuring guests receive their meals efficiently and with a personal touch that highlights the restaurant's commitment to quality and guest satisfaction. The position is typically full-time or part-time based on operational needs and offers competitive pay reflective of experience and performance.

The food runner plays an integral role in the restaurant team by bridging the gap between the kitchen and the dining area. The primary responsibility is to provide friendly, responsive service, consistently creating an exceptional experience that encourages guests to return. This role involves coordinating with kitchen and service staff to ensure timely delivery of food items while maintaining cleanliness and adhering to stringent food safety and sanitation standards. Friendly interaction with guests begins immediately with a warm welcome and continues throughout their dining experience to ensure comfort and enjoyment. Additionally, the food runner supports various operational tasks such as clearing and resetting tables, managing side work relevant to their station, and assisting in maintaining service areas both inside the dining rooms and theater spaces, if applicable. The food runner must be adaptable, ready to assist wherever needed to support the smooth and efficient operation of the restaurant under management direction. This role is vital in fostering a positive dining environment where guest satisfaction is the highest priority and team efficiency is essential for delivering superb service every day.

Job Requirements

  • High school diploma or equivalent
  • prior food service experience preferred
  • ability to stand and walk for extended periods
  • ability to lift moderate weight
  • flexible work schedule including evenings, weekends, and holidays
  • food handler’s certification preferred
  • excellent verbal communication skills
  • willingness to take direction from supervisors

Job Qualifications

  • Excellent communication and interpersonal skills
  • ability to work in a fast-paced team environment
  • basic knowledge of food safety and sanitation
  • previous experience in food service or hospitality preferred
  • friendly and approachable demeanor
  • reliable and punctual
  • ability to multitask effectively
  • strong customer service orientation

Job Duties

  • Maintain clean service areas including dining and theatre spaces
  • coordinate food orders with kitchen and server staff to ensure timely delivery
  • ensure proper food safety and sanitation standards
  • meet special guest requests while maintaining high quality
  • welcome and greet guests making them feel comfortable
  • perform side work at start and end of shifts according to station assignment
  • clear and reset tables
  • thank guests and invite them to return
  • fill in as needed to support smooth operation
  • place dirty dishes and utensils properly in bus carts and maintain cart cleanliness

Job Location

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