Food Runner

Din Tai Fung (DTF) is a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, a type of delicate Chinese soup dumpling. Established in 1972, this family-owned and operated Michelin-recognized restaurant brand has earned its place as a symbol of culinary excellence and authentic flavors. With over 165 locations spanning 13 countries, Din Tai Fung has successfully expanded while maintaining its commitment to quality, consistency, and warm hospitality. Each restaurant offers an upscale yet inviting cultural dining experience, drawing in guests for both casual meals and special occasions. Din Tai Fung’s reputation is built not only on its food but also on its dedication to providing first-class service and an ambiance that reflects the richness of its heritage.

The Santa Monica Place location of Din Tai Fung in California seeks to hire Food Runner/Expo team members to help uphold the brand’s standards. This role is critical in ensuring smooth and efficient operations during dining service. Food Runners and Expos are responsible for delivering freshly prepared dishes to guests promptly, managing takeout order packing, and maintaining the cleanliness and organization of the Expo Station and Takeout Packing Stations. The position calls for energetic and friendly individuals who thrive in a fast-paced, dynamic environment and share a passion for exceptional customer service.

The role offers a pay rate of $17.81 per hour, plus estimated tips of $11.50 to $12.25 per hour, making it a rewarding opportunity for those seeking to join the hospitality industry or further their experience within a celebrated international brand. Din Tai Fung encourages a team-oriented atmosphere where employees can grow and develop within the company, as promoting from within is a core part of its culture. Candidates must be 18 years or older and legally eligible to work in the United States. The interview process includes a required one-way video interview as the first step.

In addition to competitive pay, Din Tai Fung offers comprehensive benefits and perks that support employees and their families. These include employer contributions toward medical insurance for individuals and their eligible dependents, dental, vision, and life insurance options, health savings accounts, commuter spending accounts, and a 401(k) plan with company matching. Employees have access to an Employee Assistance Program, discounts through BenefitHub, and meal discounts while on shift. The company values inclusivity and equal opportunity, welcoming applicants from diverse backgrounds and complying with all applicable federal, state, and local employment laws. Din Tai Fung North America participates in E-Verify to confirm all new hires’ work authorization.

Joining Din Tai Fung means becoming part of an esteemed, globally recognized team dedicated to culinary excellence and outstanding guest experiences. It is an ideal opportunity for individuals who are motivated, customer-focused, and eager to contribute to a high-quality dining environment, all while enjoying personal and professional growth within a supportive company framework.