Food Runner

Coppell, TX, USA|

Job Overview

Job Description

We are a vibrant and fast-paced restaurant dedicated to providing exceptional dining experiences through superb culinary offerings and impeccable guest service. Our establishment prides itself on creating a welcoming atmosphere where guests can savor expertly prepared dishes accompanied by attentive and friendly service. As a team, we value communication, efficiency, and a passion for food and hospitality. We are currently seeking a diligent and enthusiastic Food Runner to be the essential link between our kitchen and guests. This pivotal role demands constant movement and attention to detail to ensure dishes are completed promptly and delivered accurately to the diners, ultimately enhancing the overall dining experience.

The Food Runner plays a vital role in our service team by acting as a conduit between the back of house and front of house operations. This position involves reading order tickets, ensuring that each dish is finished according to our high standards, and swiftly delivering food to guests while describing each dish to enhance their enjoyment. The Food Runner not only serves food but also monitors guest satisfaction, responds to any additional requests, and supports the servers by assisting with side work during slower periods. The role requires maintaining a well-organized and clean workstation, ensuring all necessary items are within reach to aid both the kitchen and serving staff. This is a dynamic, physically active job best suited for individuals who thrive in a team-oriented, fast-paced environment with excellent communication skills and a genuine passion for food service.

Employment type is typically part-time or full-time based on the restaurant’s scheduling needs, with competitive hourly wages and opportunities for growth within the hospitality industry. This position is ideal for individuals looking to build their career in the food and beverage sector, offering valuable experience in the operations of both the kitchen and restaurant service. The Food Runner is a key contributor to creating a seamless flow from the kitchen to the guest’s table, directly impacting guest satisfaction and the restaurant’s reputation for excellence.

Job Requirements

High school diploma or equivalent
Previous experience in a restaurant or food service environment preferred
Ability to communicate clearly and politely with guests and team members
Physical stamina to stand and walk for extended periods
Availability to work flexible hours including weekends and holidays
Ability to follow instructions and work in a fast-paced environment

Job Duties

As the food runner, you are the lynch pin between the kitchen and guests, you'll be in constant motion ensuring plates are finished in the kitchen and food is delivered quickly and accurately to guests
You'll describe the food being presented and handle or communicate guest requests as they come up
Read tickets, finish plates and run food or delegate to a team member
Describe dish being dropped at the guest's table and ensure they are satisfied before returning to the kitchen
Retrieve any items guests may need to accompany their meal
Assist servers in side work during down times
Be sure station is set with all items needed by both the BOH and the FOH
Maintain a clean workstation