Food Runner

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $16.00

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

Uniform allowance

meal discounts

Job Description

The Biltmore Hotel is a renowned luxury hotel known for its impeccable service, elegant ambiance, and dedication to providing an exceptional guest experience. Located in a prime area, the hotel prides itself on upholding the highest standards in hospitality, constantly striving to exceed guest expectations and maintaining a reputation as one of the finest establishments in the region. As a part of an esteemed hospitality group, the Biltmore is committed to fostering a supportive work environment where employees can grow professionally while delivering top-tier service to guests from around the world.

The Runner position at The Biltmore Hotel i... Show More

Job Requirements

High school diploma is required
None required previous experience
Must be able to speak, read, write and understand the English language
Must be able to compute accurate mathematical calculations
Must be able to provide legible communication and directions
Must be able to perform job functions with attention to detail, speed and accuracy
Must be able to prioritize and organize
Must be able to think clearly, remaining calm and resolving problems using good judgment
Must be able to follow directions thoroughly
Must be able to understand guest's service needs
Must be able to work cohesively with co-workers as part of a team
Must be able to work with minimal supervision
Must be able to maintain confidentiality of guest information and pertinent resort data
Must be able to use a computer keyboard and possess basic typing skills
Must be able to possess moderate to advanced computer skills
Must be able to work in a dynamic and constantly changing environment
Must be adept to multitasking
Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds
Must be able to stand, sit, or walk for an extended period of time or for an entire work shift
Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Must be able to use, carry, and operate all necessary office equipment using finger dexterity
Must be able to communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity
Must be able to visually look at a computer for extended periods of time
Must be able to adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems

Job Qualifications

High school diploma
Speak, read, write and understand the English language
Compute accurate mathematical calculations
Provide legible communication and directions
Perform job functions with attention to detail, speed and accuracy
Prioritize and organize
Think clearly, remaining calm and resolving problems using good judgment
Follow directions thoroughly
Understand guest's service needs
Work cohesively with co-workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest information and pertinent resort data
Use a computer keyboard and possess basic typing skills
Possess moderate to advanced computer skills
Work in a dynamic and constantly changing environment
Adept to multitasking

Job Duties

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Maintain complete knowledge of correct maintenance and use of equipment
Anticipate guests' needs, respond promptly and acknowledge all guests
Maintain positive guest relations at all times
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Check tickets coming to expo line for accuracy
Organize orders so that all items to complete order are ready when order is put up
Ensure that all items ordered are delivered to table respecting proper position numbers and female patrons
Ensure that all items are delivered in a timely fashion
Check supply and equipment levels
report shortages to Supervisor
Maintain work station clean, organized, and that all necessities were prepared earlier and stocked accordingly
Stock plates both for use on the expo line and for all prep areas of the kitchen including pantry area and grill stations
Stock all items that need to be stored in coolers or in pantry storage area
Clean/prepare respective equipment
Provide silverware and condiments for orders taken poolside
Complete par level requests on a daily basis and inventory on a monthly basis
Greet guests
acknowledge guests
Ensure safety of guests and enforcement of pool rules precautions according to department standards
Utilize first aid when situations demand such
Report any unauthorized persons in the Pool areas to the supervisor
Complete closing duties
Return all equipment and supplies to proper areas
Restock items for next shift
Secure storage areas

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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