Job Overview
Employment Type
Full-time
Compensation
Salary
Range $83,495.39 - $104,368.51
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Life insurance
Disability insurance
Employee Meals
growth opportunities
Job Description
LSG Sky Chefs is a global leader in airline catering and hospitality services, renowned for delivering exceptional culinary experiences and outstanding customer service. As one of the world’s largest airline catering providers, the company has earned a prestigious reputation for innovation, quality, and reliability. Recognized as the "Airline Caterer of the Year in North America" for both 2023 and 2024, LSG Sky Chefs is driven by a commitment to excellence and a dynamic approach that keeps it at the forefront of the airline catering industry. Its dedicated team of professionals works tirelessly across North and Latin America to ensure a seamless and satisfying dining experience for airline passengers.
LSG Sky Chefs operates in a fast-paced, highly regulated environment where safety, quality, and efficiency are of utmost importance. The company places a strong emphasis on adhering to food safety standards and regulatory requirements, including FDA, USDA, OSHA, HACCP, and GMP guidelines. Employees at LSG Sky Chefs are valued for their expertise, leadership, and passion for delivering top-tier service and culinary products.
The Food Production Operations Manager role based in SeaTac, WA is a critical leadership position within the company. This role demands an experienced and proactive manager to oversee cold food operations including kitchen management, food production scheduling, waste reduction initiatives, budget and cost analysis, and implementation of process improvements. The manager will utilize key performance indicators (KPIs) to identify bottlenecks and optimize production flow while maintaining strict compliance with food safety and quality standards. A thorough understanding of lean manufacturing principles, automation technologies, and regulatory standards is essential to successfully lead a large team in this high-volume commercial kitchen environment.
The operations manager will be responsible for strategic planning, organizing workforce schedules, and managing productivity to ensure timely and accurate food preparation and catering for airline flights. This includes controlling departmental costs through effective manpower allocation and minimizing overtime. The manager will also investigate and resolve customer quality issues while cultivating positive relationships with both internal teams and external customers. Leadership, motivation, and career development of subordinate staff are key elements of this role, requiring strong communication and interpersonal skills.
Compensation for this full-time, on-site position ranges from $83,495.39 to $104,368.51, reflecting the level of responsibility and expertise required. The role offers comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, life and disability insurance, employee meals, and opportunities for professional growth and development. The successful candidate will play a vital role in advancing LSG Sky Chefs’ standards of excellence and ensuring high-quality food production operations aligned with the company’s values and strategic goals.
LSG Sky Chefs operates in a fast-paced, highly regulated environment where safety, quality, and efficiency are of utmost importance. The company places a strong emphasis on adhering to food safety standards and regulatory requirements, including FDA, USDA, OSHA, HACCP, and GMP guidelines. Employees at LSG Sky Chefs are valued for their expertise, leadership, and passion for delivering top-tier service and culinary products.
The Food Production Operations Manager role based in SeaTac, WA is a critical leadership position within the company. This role demands an experienced and proactive manager to oversee cold food operations including kitchen management, food production scheduling, waste reduction initiatives, budget and cost analysis, and implementation of process improvements. The manager will utilize key performance indicators (KPIs) to identify bottlenecks and optimize production flow while maintaining strict compliance with food safety and quality standards. A thorough understanding of lean manufacturing principles, automation technologies, and regulatory standards is essential to successfully lead a large team in this high-volume commercial kitchen environment.
The operations manager will be responsible for strategic planning, organizing workforce schedules, and managing productivity to ensure timely and accurate food preparation and catering for airline flights. This includes controlling departmental costs through effective manpower allocation and minimizing overtime. The manager will also investigate and resolve customer quality issues while cultivating positive relationships with both internal teams and external customers. Leadership, motivation, and career development of subordinate staff are key elements of this role, requiring strong communication and interpersonal skills.
Compensation for this full-time, on-site position ranges from $83,495.39 to $104,368.51, reflecting the level of responsibility and expertise required. The role offers comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, life and disability insurance, employee meals, and opportunities for professional growth and development. The successful candidate will play a vital role in advancing LSG Sky Chefs’ standards of excellence and ensuring high-quality food production operations aligned with the company’s values and strategic goals.
Job Requirements
- Bachelor's degree or equivalent experience in hospitality, food service management or related field
- Minimum three years of experience in food production management or operations leadership
- Proven leadership skills managing large teams in a commercial kitchen or food production setting
- In-depth knowledge of HACCP, GMP, FDA, USDA, OSHA regulations
- Strong organizational and problem-solving abilities
- Ability to work on-site in SeaTac, WA
- Excellent communication and interpersonal skills
- Proficiency with Microsoft Office and production scheduling software
- Commitment to maintaining high safety and quality standards
Job Qualifications
- Three to five years of leadership experience overseeing team performance, accountability, and process management within a fast-paced/high volume commercial kitchen and food-production environment
- Experience in using and managing Variable Production Systems and schedules
- Strong presentation, communication, training, and interpersonal skills
- Proven success in improving work processes and leading change in a complex, fast environment
- Excellent analytical and conceptual skills
- Demonstrable record of understanding and meeting customer expectations
- Proven track record of understanding the drivers of product and labor cost variances
- Good knowledge of Microsoft Office and Windows-based computer application
Job Duties
- Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety
- Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage
- Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
- Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
- Investigate customer quality issues, develop and implement corrective actions
- Maintain an ongoing, positive and pro-active relationship with all internal and external customers
- Attend the daily operations briefing
- Ensure par levels of customer inventory and customer specific goods
- Provide data for the development of an annual business plan and budgeting for the department
- Ensure optimal deployment of human, technical and material resources in the department
- Initiate and control continuous optimization of processes
- Leadership
- Ensure that the area of responsibility is properly organized, staffed and directed
- Guide, motivate and develop the subordinate employees within the Human Resources Policy
- Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
- Make the company’s values and management principles live in the department(s)
- Plan / Implement and control the cost budget in the area of responsibility
- initiate and steer corrective actions in case of deviations
- Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
