Food Production Manager - IU Health Methodist Hospital

Aramark Healthcare is a leader in providing diversified services in food, facilities, and uniforms to healthcare institutions and other sectors. With a mission rooted in service and a commitment to making a positive impact on communities and partners, Aramark operates in 15 countries worldwide, serving millions of guests daily. The company is dedicated to creating an inclusive work environment where all employees have equal employment opportunities and the freedom to contribute fully. Aramark’s emphasis on employee development encourages individuals to cultivate their skills, pursue their passions, and advance their careers within a supportive and dynamic organization.

Aramark Healthcare is currently seeking a Production Manager for its team at UI Health Methodist Hospital located in Indianapolis, IN. As a pivotal management position, the Production Manager is responsible for developing and implementing dining solutions tailored to customer tastes and needs within the hospital's dining operation. This role specifically oversees dining operations where customers order prepared foods from a menu, ensuring that the service delivery meets high standards of quality, safety, and customer satisfaction.

The Production Manager will lead, mentor, and develop team members using Aramark’s coaching model to maximize their potential. Leadership responsibilities include planning and leading daily team briefings, recognizing and rewarding employees, and ensuring that both individual and team performances align with company objectives and client expectations. The manager must maintain strict adherence to safety and sanitation standards across all operations to provide a safe environment for clients, customers, and employees alike.

Client relationship management is a critical component of this role. The Production Manager identifies client needs, communicates operational progress, and ensures a high-quality customer experience that fosters strong client satisfaction and loyalty. Financial performance oversight includes managing profit and loss statements, meeting client and company financial targets, and utilizing Aramark’s systems to analyze performance metrics and inventory trends. The manager educates their team on key factors that influence profit margins and efficiency.

Operational excellence is achieved by implementing cost controls, managing labor initiatives, and supervising food production to deliver consistent quality. Additionally, the Production Manager ensures the dining services comply with all applicable policies, rules, and regulations, including those regarding safety, health, wage, and hour standards.

Working collaboratively with the Food Service Director, the Production Manager leads the front of house operations in the dining facility. They coordinate all food service activities to consistently deliver finished food products that meet customer expectations. Aramark values adaptability and encourages its employees to develop new skills and embrace new responsibilities as required to achieve collective success.

This position requires candidates to have at least one year of management experience, with a preference for a bachelor’s degree or equivalent experience. Strong interpersonal and communication skills are essential, as well as the ability to maintain effective working relationships and deliver excellent customer service following Aramark's standards. Physical requirements include the ability to occasionally lift and carry up to 50 pounds and stand for extended periods. This role presents an exciting opportunity to join a leading company in healthcare dining services and to contribute meaningfully to both the team and customer satisfaction at UI Health Methodist Hospital.