Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $16.75
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Store discount
Paid Time Off
financial wellness programs
Health and wellness support
Team member perks

Job Description

Whole Foods Market is a leading grocery retailer that prides itself on more than just providing food; it is a company deeply committed to personal growth, community impact, and global change. Established as a pioneer in the natural and organic food sector, Whole Foods Market operates as a nexus where quality, sustainability, and social responsibility converge. This company is not only focused on delivering nourishing food options but also on fostering initiatives that improve eating habits, support local and global food systems, and empower communities. From funding school garden grants and providing access to fresh food in underprivileged areas to alleviating poverty in developing countries, Whole Foods Market lives its purpose every day by making meaningful impacts far beyond its physical stores.

By joining Whole Foods Market, you become part of a visionary team dedicated to revolutionizing the grocery industry through innovative standards of excellence, sustainability practices, and a culture of inclusivity. The retailer is recognized not just as a grocery store but as an agent of positive societal change, which makes careers here unique opportunities for individuals looking to make a difference.

The role in question is for a supervisory position within the Prepared Foods department, which oversees important operational areas including food displays such as coffee and juice selections, team scheduling, and day-to-day department flow. This role is designed for individuals who are passionate about leadership, food service, and customer satisfaction, offering a dynamic work environment that challenges and rewards proactive management and the ability to nurture teamwork.

The position involves assisting in the scheduling and supervision of team members, supporting the Prepared Foods Team Leader and Associate Team Leader to ensure effective department operations. It requires hands-on involvement in training and mentoring staff to build a high-performance team known for minimizing turnover and providing exceptional customer service. Maintaining optimal product displays by keeping cases and shelves clean, stocked, and rotated is critical to the role’s success, alongside responsibility for opening and closing the department following established procedures.

Employees in this role are expected to foster a positive work environment characterized by mutual respect, high morale, and outstanding teamwork. This includes managing customer flow attentively to ensure customer satisfaction, promptly addressing questions or concerns, and embodying Whole Foods Market's core values and mission at all times. The importance of adhering to health and safety standards, including food safety regulations, is paramount, and this role involves advanced knowledge of these protocols.

Candidates are expected to bring extensive knowledge of prepared foods procedures, strong organizational and motivational skills, the ability to teach and develop team members effectively, and proficiency in operational technologies and financial monitoring. This position requires the capability to assess profitability, manage inventory, and make sound decisions to prioritize and delegate responsibilities efficiently.

Furthermore, the role comes with physical demands including the ability to lift up to 50 pounds and work in varying conditions such as standing or walking for extended periods, and exposure to different temperatures and cleaning chemicals. Flexible scheduling that includes nights, weekends, and holidays is also a requirement, reflecting the retail nature of the work.

The wage for this position ranges from $17.00 to $30.20 hourly, commensurate with experience, and Whole Foods Market offers a robust "Whole Benefits" package that includes a store discount, paid time off, financial wellness programs, health and wellness support, and other team member perks. The company promotes a fair and equal employment opportunity policy ensuring diversity and inclusion in its hiring practices.

By working at Whole Foods Market in this supervisory role, you have the chance to advance your career while contributing to a company that values sustainability, community impact, and exceptional retail experiences. You will play a critical role in setting the standards for excellence in the grocery industry and be part of a team that genuinely cares about the health and well-being of people and the planet.

Job Requirements

  • Must be able to lift 50 pounds
  • able to stand/walk 6-8 hours in an 8-hour workday
  • hand use includes single grasping, fine manipulation, pushing and pulling
  • work requires bending, twisting, squatting and reaching
  • exposure to FDA approved cleaning chemicals
  • exposure to temperatures less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit
  • ability to work in wet and dry conditions
  • ability to work a flexible schedule including nights, weekends, and holidays as needed
  • ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery
  • may require use of ladders

Job Qualifications

  • 12+ months retail experience
  • extensive knowledge of Prepared Foods team procedures and policies
  • strong demonstrated organizational and time management skills
  • excellent interpersonal, motivational, team building, and customer relationship skills
  • capable of teaching others in a positive and constructive manner
  • product knowledge
  • advanced knowledge of regulatory and safety policies and procedures
  • proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
  • demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
  • proficiency with email, Microsoft Office, and operations-related applications

Job Duties

  • Supervises and delegates tasks to Prepared Foods Team Members
  • works with Prepared Foods Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover
  • assists in training of new Team Members utilizing learning checklists and training materials
  • keeps all cases and shelves clean, well-stocked and properly rotated
  • opens and closes department according to established procedures
  • ensures all necessary breaks are given
  • communicates team concerns to the Team Leader and Associate Team Leader
  • sets and achieves the highest standards of retail execution
  • fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale
  • maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers
  • responds promptly to customer needs and questions
  • selects, trains, develops, mentors, motivates, and counsels Team Members
  • provides timely, thorough, and thoughtful performance evaluations
  • consistently communicates and models WFM vision and goals

Job Criteria

Experience

Entry Level (1-2 years)


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