Food Operations Manager

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental leave

Disability insurance

Life insurance

accident insurance

critical illness insurance

Identity Theft Protection

Employee Assistance Programs

Retirement Plan

flexible spending accounts

Tuition Reimbursement

Profit sharing

holiday bonus

Job Description

Texas Roadhouse is a popular American restaurant chain renowned for its welcoming atmosphere, exceptional customer service, and mouth-watering steaks. Established with a mission to serve delectable scratch-made meals in a lively environment, Texas Roadhouse has grown into a leader in the casual dining industry. Known for its commitment to quality and its people-first culture, the company prides itself on offering not just great food, but also memorable dining experiences where guests feel valued and staff members enjoy a supportive and motivating workplace. The restaurant operates in numerous locations throughout the United States and internationally, consistently upholding its reputation for excellence in hospitality and culinary arts.

The Food Operations Manager role at Texas Roadhouse is a vital leadership position focused on managing all Back of House activities to ensure the highest standards of food preparation, presentation, and safety. This role is perfectly suited for individuals passionate about scratch-made cooking who have a strong commitment to quality and operational efficiency. As a Food Operations Manager, you will have the opportunity to lead a dynamic team in executing Texas Roadhouse's signature dishes and maintaining an environment where culinary creativity and attention to detail thrive. You'll collaborate closely with other management team members to uphold employment policies, safety guidelines, and cleanliness standards, all while fostering a fun and productive workplace culture.

This role involves comprehensive oversight of kitchen staff performance, including conducting evaluations, coaching, and supporting growth among assistant managers and hourly employees. You will be responsible for ensuring efficient ticket times, controlling kitchen costs by tracking food waste and labor expenses, and rigorously maintaining food safety protocols through regular Taste & Temp checks. Additionally, scheduling, training on equipment maintenance, and staff hiring responsibilities are key components of the position. Texas Roadhouse is committed to offering flexible scheduling, competitive benefits, and robust career advancement opportunities for its Food Operations Managers, making this role both challenging and rewarding for those ready to bring their culinary leadership skills to a renowned hospitality brand.

Job Requirements

High school diploma or equivalent
Minimum of 3 years experience in a food service supervisory or management role
Knowledge of food safety and sanitation standards
Ability to lead and motivate a team in a fast paced environment
Strong organizational and problem solving skills
Flexibility to work various shifts including nights weekends and holidays
Ability to stand for extended periods and perform physical tasks required in kitchen environments

Job Qualifications

Proven experience in managing kitchen operations or as a food service manager
Strong knowledge of food safety regulations and procedures
Excellent leadership and team management skills
Effective communication and interpersonal abilities
Ability to train staff and enforce quality standards
Experience in cost control and inventory management
Familiarity with scheduling and labor expense management

Job Duties

Lead and supervise food preparation and production ensuring adherence to established recipes and standards
Collaborate with management to ensure compliance with all employment policies while maintaining a spotless restaurant and ensuring guest safety
Monitor and enhance productivity to guarantee efficient ticket times for food items
Oversee the performance of Back of House staff conducting evaluations coaching and implementing disciplinary actions when necessary
Support the growth of key staff members including assistant managers and hourly employees by providing constructive feedback during one on one sessions
Carry out formal Taste and Temp checks to uphold inventory and food safety standards
Ensure proper handling maintenance and storage of all kitchen items