Food Operations Director

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily in 15 countries around the world. With a mission rooted in service and a commitment to diversity and inclusion, Aramark aims to create positive impacts for their employees, partners, communities, and the planet. The company values equal employment opportunities and maintains a workplace free from discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristic protected by law. As a socially responsible organization, Aramark encourages its team members to pursue personal and professional growth while contributing to sustainable and innovative food service solutions.

The Food Operations Director at Aramark plays a pivotal role in overseeing and managing dining facilities where customers select from a wide array of pre-cooked meal options that cater to varied preferences and dietary restrictions. This leadership position involves coordinating teams to ensure high-quality food service execution, safety, sanitation, and client satisfaction. The director is responsible for developing and implementing meal service strategies aligned with the client’s goals, emphasizing sustainability and operational excellence. This role requires an individual who can balance operational efficiency with financial performance, leading efforts in cost control, budgeting, and labor management to maximize profitability and customer satisfaction.

Beyond operational leadership, the Food Operations Director is also tasked with nurturing strong client relationships by understanding their needs and communicating progress effectively. This position demands hands-on involvement in recruitment, training, coaching, and performance management of front-line staff to build a motivated and skilled workforce. The director must ensure compliance with all safety, health, and labor regulations while fostering a safe and welcoming environment for clients, customers, and employees. Implementing systems for procurement, preparation, distribution, and menu creation is critical to maintaining consistent service quality and innovation.

Financial acumen is essential in this role, as the director oversees profit and loss reports, budget adherence, and strategies to increase revenue and operational sustainability. They drive productivity by adhering to established labor and culinary initiatives and consistently seek opportunities for food and process innovation that enhance customer experience and business growth. The role involves coordinating front-of-house functions within the dining operation and may also participate in contract negotiations and sales processes to expand business opportunities.

Aramark values strong communication skills, customer service excellence, and the ability to build and maintain positive relationships across multiple departments and client levels. The ideal candidate will have at least four years of relevant experience, including 1-3 years in a leadership position, along with a bachelor’s degree or equivalent hands-on experience. Physical requirements include the ability to handle occasional manual tasks and stand for extended periods.

By joining Aramark as a Food Operations Director, individuals become part of a dynamic team committed to delivering exceptional food services while fostering employee growth and promoting sustainable practices. This role is an excellent opportunity for experienced food service professionals seeking to advance their careers by leading impactful operations within a globally recognized company.