Food Operations Director

Aramark is a global leader in food services, facilities management, and uniform services, dedicated to serving millions of guests daily in 15 countries around the world. Rooted in service, Aramark is united by a strong purpose to do great things for each other, their partners, communities, and the planet. The company values inclusivity and equal employment opportunities, ensuring a supportive and diverse workplace where employees are encouraged to grow and succeed. Aramark prides itself on delivering high-quality service, sustainable operational practices, and innovative solutions to a variety of clients across multiple industries.

The Food Operations Director role at Aramark is a pivotal leadership position responsible for devising and implementing meal solutions that meet customer preferences and dietary restrictions. This role involves overseeing and coordinating dining facilities where individuals can choose from a selection of pre-cooked dishes, ensuring that all operations comply with Aramark’s standards for safety, quality, and customer satisfaction. As a Food Operations Director, you will lead teams, manage financial performance, optimize productivity, maintain compliance with policies and regulations, and foster positive client relationships. Your responsibilities will include mentoring and coaching staff, streamlining workflow using Aramark systems, managing budgets with a focus on cost control for food, beverages, and labor, and continuously improving operational efficiency.

In this role, you will also be tasked with developing and maintaining protocols for food acquisition, preparation, distribution, and menu creation. You will monitor sanitation and safety levels, oversee inventory processes, lead recruitment and training efforts for front-line staff, and sustain compliance with all Aramark, governmental, and accrediting agency standards. The Food Operations Director plays a critical role in client communication and contract negotiations, exploring opportunities for new offerings that drive sales growth and enhance client retention. Additionally, you will manage front-of-house dining operations and implement sustainable food service strategies aligned with client goals.

Aramark invests heavily in employee development, offering comprehensive training programs, leadership development, and career advancement opportunities. The company supports flexible work options where applicable and provides internships and student opportunities to foster growth in various departments. This role requires a strong communicator with at least four years of relevant experience and a proven track record in food service leadership. A bachelor’s degree or equivalent hands-on experience is required, alongside the ability to build positive client relationships and maintain high service standards. Physical demands include occasional manual handling of items up to 50 lbs and standing for extended periods.

Joining Aramark means becoming part of a mission-driven organization focused on excellence, sustainability, and service. As a Food Operations Director, you will have the chance to make a significant impact, drive operational success, and enhance the dining experience for countless customers and clients worldwide.