Food Manager

Lafayette, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,000.00 - $53,000.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Professional Development

Job Description

Northgate Resorts is recognized as the owner and manager of the most awarded Camp-Resort portfolio in the United States. As a leader in the hospitality and recreation industry, Northgate Resorts specializes in offering exceptional family camping experiences that create lasting memories. The company is deeply passionate about fostering an environment where families can come together, unwind, and enjoy outdoor adventures in a welcoming and well-maintained setting. With a commitment to excellence and guest satisfaction, Northgate Resorts aims to operate as a highly effective, lean, and agile organization, continuously improving its services and community engagement.

The Food Manager position at Northgate Resorts plays a crucial role in delivering a memorable dining experience for guests across multiple on-site food and beverage outlets within their camp-resort locations. This is a full-time management role reporting directly to the Assistant General Manager. The Food Manager is responsible for the operational excellence of dining services, including managing team members, ensuring compliance with food safety and sanitation standards, and driving revenue growth through effective budget oversight and marketing initiatives.

This leadership position requires a candidate with strong skills in personnel management, marketing, and revenue optimization. The Food Manager will lead, hire, train, and develop a team to maintain superior customer service standards and operational efficiency. Strategic thinking is vital for creating marketing campaigns that connect with the local community and promote the camp-resort's dining options innovatively. Additionally, the Food Manager oversees inventory, purchasing, and financial performance to align with established budgets and sales targets.

Food quality and customer satisfaction are paramount. Therefore, the role demands dedication to maintaining impeccable cleanliness and upkeep of food outlets and equipment. The manager is also expected to engage with guests by promptly responding to inquiries and managing service recovery when necessary. The position involves multitasking in a dynamic environment, requiring the ability to work nights, weekends, and holidays. A bonus would be candidates with food photography skills, enhancing marketing and presentation efforts.

Northgate Resorts values diversity and inclusiveness, providing equal employment opportunities to all, and encourages applicants who are ready to contribute to their mission of creating joyous camping memories through outstanding service and teamwork. The Food Manager will be part of a passionate team dedicated to making a difference in guests' lives, supporting the company's reputation as a national leader in the camp-resort industry.

Job Requirements

Minimum of 5 years’ experience in food service management or equivalent
bachelor’s degree in hospitality, business administration or equivalent preferred
state required certifications or ability to obtain upon hire
ability to multi-task and work in a fast-paced environment
strong attention to detail, speed, and accuracy
required to work nights, weekends, and holidays
strong work ethic and positive attitude
work with minimal supervision
maintain positive work environment through effective communication
ability to lift up to 50 lbs, stand for long periods, and perform physical tasks associated with food service
occasional exposure to hot equipment and warm temperatures

Job Qualifications

Bachelor's degree in Hospitality, Business Administration or equivalent preferred
minimum of 5 years’ experience in food service management or equivalent
state required certifications or ability to obtain upon hire
strong leadership and team management skills
excellent communication and interpersonal skills
knowledge of food safety and sanitation standards
creative thinking for marketing and community engagement
ability to handle budgets and revenue optimization
experience with inventory management
proficiency in reservation systems is a plus
food photography skills are a bonus

Job Duties

Manage team members to ensure spectacular customer service
handle payments and cash transactions accurately
observe and manage food and labor budgets
assess all on-site dining outlets' performance regularly
develop and assist with marketing strategies to promote food services
assist with menu design and plate presentation
hire, train, and schedule food staff members
ensure adherence to standard operating procedures
monitor compliance with food safety and sanitation standards
maintain cleanliness and upkeep of all food and beverage equipment and facilities
monitor purchasing and inventory for proper quantity and quality
complete required reports timely
collaborate with camp-resort team and home office departments
coordinate and oversee various projects from start to finish
respond to guest inquiries using service recovery guidelines
utilize and learn reservation system for daily planning
participate in projects and activities as assigned