Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Complimentary Meals
Meal discounts for friends and family
Paid vacation
Health Insurance
Tele-medicine services
Referral Bonus

Job Description

Metro Diner is a vibrant and welcoming restaurant known for its warm atmosphere, friendly staff, and award-winning cuisine. Established with the mission of providing "simply delicious" food, Metro Diner focuses on delivering 100 percent guest satisfaction through a culture that prioritizes excellent service, teamwork, and a genuine sense of community. This renowned diner has built a reputation for serving quality meals that bring people together in a comfortable and inviting environment. The company prides itself on embodying its culture in every aspect of the guest experience, from the kitchen to the front-of-house interactions, making it a standout establishment in the hospitality industry.

The role of a Food Expeditor at Metro Diner is a key position within the kitchen operations, offering a unique blend of coordination, communication, and quality assurance. The Food Expeditor acts as the crucial link between the kitchen staff and the serving team, ensuring that all food orders are prepared on time and meet both the menu specifications and customer expectations. This position demands a keen eye for detail, strong organizational skills, and the ability to maintain a smooth workflow under pressure. As an Expeditor, you will be responsible for monitoring ticket times attentively, guaranteeing that orders are delivered promptly without compromising quality. Your ability to quickly identify any dishes requiring recooking and communicate effectively with management and kitchen staff will be vital in maintaining the high standards of Metro Diner.

Working at Metro Diner means being part of a dedicated team that values collaboration, professionalism, and a passion for hospitality. The company offers flexible scheduling options to accommodate different lifestyles, ensuring a work-life balance for all team members. Employees enjoy complimentary meals during shifts and meal discounts extend to friends and family, fostering a sense of belonging within the Metro Diner family. After a year of service, staff become eligible for paid vacation benefits and a competitive benefits package, including access to free Tele-Medicine services through First Stop Health. Additionally, Metro Diner encourages employee growth by offering long-term career advancement opportunities and a referral bonus program that rewards employees for bringing new talent to the team. The working environment is supportive, team-oriented, and welcoming, making it an ideal workplace for individuals who thrive in dynamic settings and are committed to delivering exceptional guest experiences.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant expediting or similar role
  • Ability to work in a fast-paced environment
  • Strong multitasking and prioritization skills
  • Willingness to work flexible hours including evenings and weekends
  • Excellent communication abilities
  • Physical stamina to stand for extended periods

Job Qualifications

  • Experience as an expeditor in a fast-paced restaurant environment is a plus
  • Familiarity with kitchen display system (KDS) screens and ticket item recognition
  • Strong organizational and communication skills
  • Ability to handle stressful situations calmly
  • Team-oriented mindset with a focus on guest satisfaction
  • Basic understanding of food safety and hygiene standards

Job Duties

  • Manage the connection between kitchen and servers to maintain smooth workflow
  • Monitor ticket times to ensure timely delivery of orders
  • Maintain adherence to Metro Diner's recipes and customer specifications
  • Inform management of items requiring recooking promptly
  • Call for food runners to expedite food delivery
  • Coordinate efficiently with kitchen staff, managers, and servers
  • Maintain quality control for all outgoing orders

Job Criteria

Experience

Mid Level (3-7 years)


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