Food Attendant (Food Hall) - Full Time (Horseshoe Hammond)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employee discounts on shopping and travel
On-site employee dining options
Paid orientation and on-job training
Paid Time Off
401k Match
Life insurance
Job Description
Horseshoe Casino Hammond is a premier entertainment and gambling destination located just 20 minutes from downtown Chicago, serving guests from Chicago and Northwest Indiana. With over 2,100 slot machines and more than 100 table games, Horseshoe Casino Hammond offers an electrifying gaming environment for visitors seeking excitement and entertainment. Known for its dedication to hospitality and customer satisfaction, the casino combines thrilling gaming experiences with exceptional dining options such as The Eatery: Cafe and H Burger, catering to a wide range of appetites and tastes. For nine consecutive years, Horseshoe Hammond has been recognized as the Best Place To Work, reflecting its commitment to fostering a supportive and inclusive workplace culture. Caesars Entertainment, the company operating Horseshoe Casino Hammond, is renowned for engaging employees through various perks and programs aimed at enhancing their work-life balance and career satisfaction. This includes a strong emphasis on diversity and equal opportunity, ensuring a respectful, accommodating, and fair work environment that respects individuals’ characteristics and backgrounds.Show More
The role available is that of a Full-Time Team Member at Horseshoe Casino Hammond, offering a competitive wage of $15.00 per hour. This position plays a vital part in maintaining the casino’s high standards of service and guest satisfaction by adhering to company policies, safety standards, and operational procedures. As a Team Member, you will be tasked with a variety of responsibilities including consistently maintaining a professional appearance, implementing proper food safety and sanitation techniques, and providing a warm welcome to all guests. You will be expected to keep your work area clean and organized, properly store equipment and supplies, and operate the point-of-sale (POS) system while following cash handling procedures diligently. Additionally, the role involves following recipes and preparation guidelines to ensure the quality and presentation of food and specialty coffee products are compliant with the casino’s standards. Efficiency and accuracy are key as you expedite orders and respond to guest inquiries positively or direct them to a supervisor when necessary. Flexibility is essential, as the position requires working various shifts, including holidays and weekends, to meet operational demands.
Employees joining the team will benefit from a comprehensive package of perks including medical, dental, and vision insurance. The casino also provides access to a rewarding discounts program covering shopping, travel, and other lifestyle benefits. On-site dining options for employees and paid orientation and on-job training create a supportive environment for new hires to quickly assimilate and perform confidently. Additional benefits such as paid time off, a 401K match, and life insurance further enhance the total compensation package. Caesars Entertainment maintains a strong policy of inclusivity, offering reasonable accommodations as required by law for individuals with disabilities, pregnancy-related conditions, or religious practices. With the security of a background check and pre-employment screenings in place, the company commits to a safe and trustworthy work atmosphere. If you are motivated to join a reputable entertainment company recognized for excellence in hospitality and employee satisfaction, this team member position at Horseshoe Casino Hammond represents an excellent opportunity to grow and thrive professionally while contributing to a dynamic gaming environment.Show Less
Employees joining the team will benefit from a comprehensive package of perks including medical, dental, and vision insurance. The casino also provides access to a rewarding discounts program covering shopping, travel, and other lifestyle benefits. On-site dining options for employees and paid orientation and on-job training create a supportive environment for new hires to quickly assimilate and perform confidently. Additional benefits such as paid time off, a 401K match, and life insurance further enhance the total compensation package. Caesars Entertainment maintains a strong policy of inclusivity, offering reasonable accommodations as required by law for individuals with disabilities, pregnancy-related conditions, or religious practices. With the security of a background check and pre-employment screenings in place, the company commits to a safe and trustworthy work atmosphere. If you are motivated to join a reputable entertainment company recognized for excellence in hospitality and employee satisfaction, this team member position at Horseshoe Casino Hammond represents an excellent opportunity to grow and thrive professionally while contributing to a dynamic gaming environment.Show Less
Job Requirements
- High school diploma or equivalent
- Ability to work various shifts including weekends and holidays
- Ability to follow company procedures and food safety standards
- Good communication skills
- Ability to operate POS system and handle cash accurately
- Maintain a professional appearance
- Must be able to work full time
- Willingness to undergo background check and pre-employment screening if applicable
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to operate POS systems
- Knowledge of food safety and sanitation standards
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexible availability to work various shifts including weekends and holidays
Job Duties
- Maintain a professional appearance at all times, clean and well groomed as per standard
- Know and adhere to all pertinent company rules, processes and procedures
- Follow proper procedures in food safety and sanitation
- Greet all guests in a welcoming and friendly manner
- Ensure that the area is clean and neat
- Store and maintain all equipment and supplies in proper fashion
- Answer all guest questions or refer to immediate supervisor if necessary
- Exhibit a good attitude towards guest and fellow employees
- Operate a POS system and follow proper cash handling procedures
- Follow food recipes and preparation instructions to ensure food products are prepared with high standards of freshness and appearance
- Follow preparation instructions and procedures to ensure consistency and quality in all specialty coffee products
- Expedite orders quickly and efficiently to ensure accuracy and minimal guest wait time
- Perform any other duties as requested by the supervisor to satisfy the needs of the customer and the Horseshoe Casino
- Must be able to work various shifts and hours to include holidays and weekends
Job Location
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