Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
ASM Global is the world’s leading venue management and services company, specializing in managing publicly accessible assembly facilities including arenas, stadiums, convention centers, and performing arts venues. With a vast portfolio of properties globally, ASM Global delivers expert management solutions that optimize the performance and profitability of these venues while enhancing guest experiences. Their comprehensive services encompass venue operations, food and beverage management, marketing, and event programming, all designed to provide superior support to clients and ensure that every event runs smoothly and successfully. Renowned for their commitment to excellence and innovative approach, ASM Global stands at the forefront of the event management industry, maintaining high standards in quality, safety, and customer satisfaction.
At the Coliseo de Puerto Rico, a prominent venue managed by ASM Global known for its wide array of entertainment and sporting events, there is an exciting opportunity for a Food and Beverages Manager. This full-time role oversees all aspects of food and beverage services including catering, suite services, concessions, backstage catering, in-seat services, and special event food and beverage operations. The manager will be responsible for maintaining high standards of service and quality, ensuring compliance with health and safety regulations, and delivering an exceptional guest experience that aligns with ASM Global’s commitment to operational excellence.
The Food and Beverages Manager will play a pivotal role in coordinating and executing food and beverage operations for various types of events hosted at the Coliseo de Puerto Rico. Responsibilities include developing customized event menus, assisting clients with menu selections, establishing pricing, and ensuring operational needs are efficiently met. This position requires strong leadership and organizational skills to supervise staff, manage inventory and ordering, and maintain compliance with state and local health laws. The Food and Beverages Manager will also be instrumental in driving sales through effective sales projections, budgeting, and client interactions, such as site tours and sales presentations. The ability to build lasting client relationships and promote repeat business is crucial.
Candidates must have at least five years of experience in a food and beverage management role, preferably within a large-scale venue or hospitality operation. A bachelor’s degree in management or a related field is preferred, alongside essential certifications such as Food Handling and Alcohol Awareness. Strong communication skills in both English and Spanish are required to effectively engage with a diverse clientele and team members. Flexibility to work evenings, weekends, and holidays is necessary given the nature of event operations.
Working at ASM Global offers the chance to be part of a dynamic team dedicated to delivering exceptional events and memorable experiences. The Food and Beverages Manager position offers competitive compensation and the opportunity to develop professionally within a respected global organization committed to diversity and equal opportunity employment. This role is vital to upholding ASM Global’s reputation for quality and customer satisfaction at the Coliseo de Puerto Rico, making it a rewarding and challenging career opportunity in the hospitality and event management industry.
At the Coliseo de Puerto Rico, a prominent venue managed by ASM Global known for its wide array of entertainment and sporting events, there is an exciting opportunity for a Food and Beverages Manager. This full-time role oversees all aspects of food and beverage services including catering, suite services, concessions, backstage catering, in-seat services, and special event food and beverage operations. The manager will be responsible for maintaining high standards of service and quality, ensuring compliance with health and safety regulations, and delivering an exceptional guest experience that aligns with ASM Global’s commitment to operational excellence.
The Food and Beverages Manager will play a pivotal role in coordinating and executing food and beverage operations for various types of events hosted at the Coliseo de Puerto Rico. Responsibilities include developing customized event menus, assisting clients with menu selections, establishing pricing, and ensuring operational needs are efficiently met. This position requires strong leadership and organizational skills to supervise staff, manage inventory and ordering, and maintain compliance with state and local health laws. The Food and Beverages Manager will also be instrumental in driving sales through effective sales projections, budgeting, and client interactions, such as site tours and sales presentations. The ability to build lasting client relationships and promote repeat business is crucial.
Candidates must have at least five years of experience in a food and beverage management role, preferably within a large-scale venue or hospitality operation. A bachelor’s degree in management or a related field is preferred, alongside essential certifications such as Food Handling and Alcohol Awareness. Strong communication skills in both English and Spanish are required to effectively engage with a diverse clientele and team members. Flexibility to work evenings, weekends, and holidays is necessary given the nature of event operations.
Working at ASM Global offers the chance to be part of a dynamic team dedicated to delivering exceptional events and memorable experiences. The Food and Beverages Manager position offers competitive compensation and the opportunity to develop professionally within a respected global organization committed to diversity and equal opportunity employment. This role is vital to upholding ASM Global’s reputation for quality and customer satisfaction at the Coliseo de Puerto Rico, making it a rewarding and challenging career opportunity in the hospitality and event management industry.
Job Requirements
- Bachelor’s Degree in Management or related field preferred
- minimum 5 years’ experience in Food & Beverage management
- valid Food Handling and Alcohol Awareness Certifications
- excellent communication skills
- must be familiar with state and federal Food Handling regulations
- availability to work flexible hours including nights, weekends, and holidays
- strong decision-making and customer service skills
- fully bilingual in English and Spanish.
Job Qualifications
- Bachelor’s Degree (BA) in Management or related field preferred
- minimum 5 years’ experience in a Food & Beverage management level position
- Food Handling and Alcohol Awareness Certifications
- excellent verbal, written and interpersonal skills essential
- familiarity with Food Handling and related state and federal regulations required
- able to work flexible schedules, including weekends, nights, and holidays
- assess situations exercising decision-making authority
- strong customer service orientation
- fully bilingual – English and Spanish.
Job Duties
- Develop menus for events and help establish pricing for services
- assist clients with menu selection and follow up with clients prior to event
- establish clients’ food, beverage, and operational needs for events
- prepare or assist with the preparation of Banquet Event Orders (BEOs)
- supervises concessions stands, catering function, setup, staffing and inventory
- inspect food service facilities to ensure equipment and buildings meet requirements of state and local health laws and internal regulations
- inspect and taste prepared foods to maintain quality standards and sanitation regulations
- follow events through to completion
- perform closing procedures for catering and or concessions
- manage F&B areas for arena events, ensuring client satisfaction and quality control standards
- recruit and train staff
- daily management of F&B department
- assist in developing work plans, including scheduling, and ordering and assign appropriate duties to subordinates
- coordinate staffing for events
- assist with creation of sales projections and budgets for events
- work within budget and projected guidelines for food, labor, and all other costs
- assist with financial analysis concerning sales revenue, labor, and costs of sales to help reduce costs
- maintain purchasing and inventory controls
- identify and implement sales goals and objectives
- conduct site tours to prospective customers promoting the facility and its services
- maintain accurate documentation of all proposals, quotes, correspondence, and contracts related to prospective sales accounts
- perform sales calls and presentations to prospective customers
- maintain contact with active accounts to promote repeat business and generate leads for future business
- uphold ASM and the Food & Beverage Department’s polices.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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