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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $26.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation days and holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement
Job Description
Delaware North's Patina Group is a renowned leader in the premium segment of the restaurant and catering industry, known for excellence in managing food service operations at some of the world's most iconic venues such as Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera. The Patina Group has earned prestigious recognition as one of America’s Top 25 restaurant groups by Nation’s Restaurant News, reflecting its commitment to quality, innovation, and exceptional guest experiences. Delaware North, the parent company, carries a rich history spanning over 100 years, functioning as a family-owned global... Show More
Job Requirements
- no college degree required
- minimum of 2 years related experience required
- superior organization and guest service skills required
- word-processing, spreadsheets, and email required
- excellent customer service skills with demonstrated experience in handling guest enquiries
- must have open availability
- ability to lift or carry 50 lbs
- ability to stand or walk for extended periods of time
Job Qualifications
- minimum of 2 years related experience
- superior organization and guest service skills
- excellent customer service skills with demonstrated experience in handling guest enquiries
- proficiency in word-processing, spreadsheets, and email
- ability to work flexible hours including days, evenings, holidays, weekdays, and weekends
Job Duties
- assist managers with the training, development, and performance reviews of team members
- assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
- inspect by walking through your assigned area to monitor staff and to monitor guest needs
- maintain high standards of customer service and guest satisfaction
- address customer inquiries and resolve issues promptly
- oversee daily operations to ensure efficiency and compliance with health and safety regulations
- support team members through leadership and guidance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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