Food and Beverage Supervisor, Tiendita

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.00 - $26.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation days and holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement

Job Description

Delaware North's Patina Group is a renowned leader in the premium segment of the restaurant and catering industry, known for excellence in managing food service operations at some of the world's most iconic venues such as Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera. The Patina Group has earned prestigious recognition as one of America’s Top 25 restaurant groups by Nation’s Restaurant News, reflecting its commitment to quality, innovation, and exceptional guest experiences. Delaware North, the parent company, carries a rich history spanning over 100 years, functioning as a family-owned global enterprise that offers diverse career paths across restaurants, hotels, sports arenas, national parks, casinos, retail, and more. This firm commitment to not only business excellence but also employee development makes Delaware North a unique and rewarding place to build a career in hospitality. The company prides itself on fostering a collaborative work environment, ensuring all team members, no matter their role, feel valued and have opportunities for professional growth. As an equal opportunity employer, Delaware North welcomes applicants from all backgrounds and is committed to creating an inclusive workplace culture free from discrimination.

The Food and Beverage Supervisor position at Tiendita in Anaheim, California, is a full-time role offering a competitive hourly wage ranging from $23.00 to $26.00. The supervisor will play a critical role in ensuring the highest standards of guest service are maintained within the restaurant. This position involves assisting managers with training, development, and performance review processes for team members, ensuring the workforce is well-prepared, motivated, and aligned with operational standards. Additionally, the Food and Beverage Supervisor is responsible for managing staffing levels efficiently to meet budgetary goals and fluctuating business volumes, necessitating strong organizational skills and an ability to adapt quickly. Part of the daily duties include conducting thorough walk-through inspections of assigned areas to monitor staff performance and guest needs firsthand, ensuring that any issues are promptly addressed to deliver an outstanding dining experience.

The role requires candidates to have at least two years of related experience, with superior organizational, guest service, and communication skills which are essential to manage team dynamics and guest interactions effectively. Proficiency in word processing, spreadsheets, and email communication is also required to successfully perform administrative tasks associated with this supervisory role. The position demands open availability, including the ability to work days, evenings, holidays, weekdays, and weekends, to meet service needs reliably. Physically, the supervisor must be capable of lifting or carrying weights up to 50 pounds and standing or walking for extended periods, reflecting the active nature of the hospitality industry.

Joining Delaware North as a Food and Beverage Supervisor means becoming part of a global legacy dedicated to shaping the future of hospitality. The company offers a comprehensive benefits package designed to foster personal and professional well-being. Eligible team members receive health, dental, and vision insurance, 401(k) retirement savings plans with company matching, paid vacation and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement. Alongside these, employees enjoy weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Delaware North’s commitment to employee satisfaction and career advancement ensures that this supervisory role provides not just a job but a platform for growth in a rewarding industry.

Job Requirements

  • no college degree required
  • minimum of 2 years related experience required
  • superior organization and guest service skills required
  • word-processing, spreadsheets, and email required
  • excellent customer service skills with demonstrated experience in handling guest enquiries
  • must have open availability
  • ability to lift or carry 50 lbs
  • ability to stand or walk for extended periods of time

Job Qualifications

  • minimum of 2 years related experience
  • superior organization and guest service skills
  • excellent customer service skills with demonstrated experience in handling guest enquiries
  • proficiency in word-processing, spreadsheets, and email
  • ability to work flexible hours including days, evenings, holidays, weekdays, and weekends

Job Duties

  • assist managers with the training, development, and performance reviews of team members
  • assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
  • inspect by walking through your assigned area to monitor staff and to monitor guest needs
  • maintain high standards of customer service and guest satisfaction
  • address customer inquiries and resolve issues promptly
  • oversee daily operations to ensure efficiency and compliance with health and safety regulations
  • support team members through leadership and guidance

Job Criteria

Experience

Mid Level (3-7 years)


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