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Food & Beverage Supervisor, Serrano Vista Cafe

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
career advancement

Job Description

San Manuel is a prominent Casino and Resort located in the Inland Empire, recognized as one of the largest private employers in the region. The establishment is renowned for its commitment to excellence, employee growth, and guest satisfaction, offering a dynamic and vibrant work environment. The company prides itself on providing a high-energy atmosphere where team members are valued and empowered to develop their careers through continuous training and leadership opportunities. As a leading destination for entertainment and hospitality, San Manuel combines cultural heritage with modern amenities to deliver exceptional experiences to its guests.

The Food and Beverage Supervis... Show More

Job Requirements

  • associate’s degree in hospitality management food service business or related field
  • minimum of two years of restaurant customer service or related experience
  • must obtain and maintain responsible beverage service certification
  • must obtain and maintain servsafe certification
  • may be required to obtain gaming license as per tribal gaming commission
  • no driving responsibilities required
  • able to work evening weekend and holiday shifts
  • able to lift up to 40 pounds occasionally
  • capable of sedentary work involving sitting and operating office equipment
  • maintain neat clean and well-groomed appearance
  • able to work in climate-controlled casino and resort environment
  • able to attend meetings trade shows and conferences
  • able to work in fast-paced high demand environment
  • able to perform physical activities including balancing stooping kneeling crouching reaching pushing pulling lifting grasping talking hearing and repetitive motions

Job Qualifications

  • associate’s degree in hospitality management food service business or related field
  • minimum of two years of restaurant customer service or related experience
  • related relevant or direct experience may be considered in lieu of educational requirements
  • proficient in microsoft office including outlook excel and word
  • strong leadership and people management skills with ability to collaborate and motivate others
  • ability to delegate multi-task lead and prioritize effectively in a fast-paced environment
  • strong organizational and time management skills
  • maintain confidentiality and comply with legal and regulatory requirements
  • able to read write and communicate in english
  • able to perform basic mathematical operations
  • provide friendly efficient service and resolve issues effectively
  • clear and effective communication skills
  • able to work under pressure and remain calm during busy periods

Job Duties

  • assist with day-to-day operation of the food and beverage venues ensuring best-in-class service
  • prioritize training and understanding of all line-level positions to maintain and elevate brand standards
  • collaborate with venue leadership to develop and execute department initiatives that build sales profitability and cost control
  • ensure communication and execution of department-wide fiscal and operational goals
  • meet and maintain all safety and health requirements according to applicable codes and track completion of department-wide training
  • determine materials equipment and facilities needed for efficient operations and ensure cleanliness organization and preparedness of workspace and adjacent areas
  • perform other duties as assigned to support efficient operation of the department
  • carry out supervisory responsibilities including interviewing hiring and training employees planning assigning reviewing and directing work evaluating and appraising performance rewarding and disciplining employees addressing complaints and resolving problems
  • make hiring decisions and design individual development plans with succession planning in mind for key roles

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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