Food & Beverage Supervisor, Serrano Vista Cafe

San Manuel is a prominent Casino and Resort located in the Inland Empire, recognized as one of the largest private employers in the region. The establishment is renowned for its commitment to excellence, employee growth, and guest satisfaction, offering a dynamic and vibrant work environment. The company prides itself on providing a high-energy atmosphere where team members are valued and empowered to develop their careers through continuous training and leadership opportunities. As a leading destination for entertainment and hospitality, San Manuel combines cultural heritage with modern amenities to deliver exceptional experiences to its guests.

The Food and Beverage Supervisor role under the direction of the Assistant Manager, Food and Beverage, carries significant responsibility for the efficient scheduling and oversight of subordinate employees. This position focuses on improving the quality and quantity of work performed, while ensuring operations are carried out efficiently and economically. The Supervisor plays a critical role in planning, organizing, and managing employee concerns to sustain high service standards and operational excellence. Responsibilities include ensuring that food and beverage venues deliver best-in-class service aligned with Enterprise service standards, prioritizing team training at all levels to enhance guest satisfaction and maintain the brand’s reputation.

Additionally, the Supervisor collaborates closely with venue leadership to develop and implement departmental initiatives aimed at increasing sales, profitability, and effective cost control. The role demands rigorous adherence to health and safety codes, overseeing the cleanliness and preparedness of workspaces, and ensuring all team members complete necessary training. The Supervisor’s role extends to managing materials, equipment, and facility needs to support smooth operational flow. This is a supervisory position with responsibilities encompassing hiring, training, performance management, conflict resolution, and succession planning, designed to foster a motivated and capable workforce.

Operating primarily in a climate-controlled casino and resort setting, the role requires the ability to thrive in a fast-paced, high-demand environment. The Supervisor must exhibit strong leadership, organizational, and communication skills while maintaining confidentiality and ensuring compliance with all legal and regulatory requirements. Certifications such as Responsible Beverage Service and ServSafe are mandatory, and licensing requirements may vary according to regulatory bodies. The position involves physical demands typical of hospitality roles, including mobility, endurance, and the ability to handle up to 40 pounds occasionally.

In summary, the Food and Beverage Supervisor at San Manuel offers a compelling career opportunity for individuals passionate about hospitality management, fostering team performance, and delivering superior guest experiences. This role not only supports operational success but also contributes directly to the company’s ongoing reputation as a premier hospitality provider within the Inland Empire.